Key Account Specialist

The role

You will own and grow Hyve’s relationships with high\-value accounts, such as sports academies, clubs, corporate and institutional buyers, and team or bulk\-order clients. You are the main point of contact, responsible for revenue, retention and a smooth experience from enquiry to delivery.

Key responsibilities

• **Account ownership:** Manage a portfolio of key accounts and build long\-term relationships with decision\-makers.
• **Revenue growth:** Meet monthly and quarterly sales targets through repeat orders, upselling, cross\-selling and new account acquisition.
• **Bulk and custom orders:** Handle quotations, pricing, custom kit and jersey requirements, and delivery timelines for team and corporate orders.
• **Cross\-functional coordination:** Work with design, production, quality and logistics so orders ship on time and to specification.
• **Pipeline management:** Prospect, qualify and close new B2B leads. Keep the CRM updated with forecasts and account plans.
• **Feedback loop:** Bring client feedback and market trends to the product and marketing teams.
• **Reporting:** Track account performance, order status, collections and renewals, and report them regularly.
• **Issue resolution:** Resolve escalations, returns and exchanges quickly to protect long\-term relationships.

Requirements

• 0–2 years in key account management, B2B sales or business development; apparel, sportswear or retail experience is a plus
• Good negotiation, communication and presentation skills
• Good command of English and Malayalam; Hindi or Tamil is a plus
• Working knowledge of Excel/Google Sheets; CRM experience is a plus
• Self\-driven, target\-oriented and organised, with an eye for detail
• Willingness to travel locally for client meetings

Preferred

• Existing network in sports academies, clubs, schools or corporate sports programmes
• Passion for sport and fitness

What we offer

• Chance to grow with a fast\-scaling Indian sportswear brand
• Exposure to licensed and team collaborations
• Team discounts on Hyve gear

Pay: ₹25,000\.00 \- ₹28,000\.00 per month

Work Location: In person