Lead Engineer — Salesforce

• *ABOUT TEMENOS**

• *Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.**

• *We serve over 3000 clients from the largest to challengers and community banks in 150\+ countries. We collaborate with clients to build new banking services and state\-of\-the\-art customer experiences on our open banking platform, helping them operate more sustainably.**

• *At Temenos, we have an open\-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.**

• *VALUES**

• *Care about transforming the Banking landscape.**

• *Commit to being part of an exciting culture and product evolving within the financial industry.**

• *Collaborate effectively and proactively with teams within or outside Temenos.**

• *Challenge yourself to be ambitious and achieve your individual as well as the company targets.**

• *Role Overview**

We are looking for a hands\-on Senior Software Engineer / Lead Engineer with deep Salesforce platform expertise to join our team in India. This is an individual contributor role with no direct reportees. The ideal candidate is a strong technologist who excels in Apex development, LWC, and the broader Salesforce platform, while also bringing solid experience in Experience Cloud, Agentforce, and Data Cloud. You will work closely with architects, business analysts, and cross\-functional teams to design, build, and deliver high\-quality Salesforce solutions.

• *POSITION DETAILS**

• *Job Title:** Lead Engineer — Salesforce

• *Role Type:** Individual Contributor

• *Location:** India (Chennai/Bengaluru/Hyderabad)

• *Employment Type:** Full\-Time, Permanent

• *Experience Required:** 6\-8 Years in Salesforce

• *Notice Period:** Immediate to 30 Days Preferred

• *KEY RESPONSIBILITIES**

• *Apex \& Salesforce Platform Development**

• Write clean, well\-tested, and governor\-limit\-aware Apex code — triggers, batch classes, queueable jobs, schedulers, and future methods.
• Build reusable and performant Lightning Web Components (LWC) for complex UI requirements across desktop and mobile.
• Design and implement REST/SOAP integrations, platform events, and Change Data Capture (CDC) patterns.
• Apply Salesforce platform best practices: SOQL/SOSL optimisation, bulkification, error handling, and test coverage (90%\+).
• Work with Salesforce DX, version control (Git), and CI/CD pipelines (Copado, Gearset, or similar).
• Conduct thorough code reviews and enforce coding standards across the development team.

• *Experience Cloud**

• Design and build Salesforce Experience Cloud portals (Partner, Customer, and Employee Communities) tailored to business needs.
• Configure Lightning Web Components (LWC), page layouts, and branding to deliver high\-quality user experiences.
• Manage OWD, sharing rules, profiles, and permission sets to ensure robust data security within communities.
• Integrate Experience Cloud with external systems via APIs and Salesforce Connect.

• *Agentforce**

• Architect and deploy Agentforce agents — including autonomous and assistive agents — for service, sales, and operations use cases.
• Configure prompt templates, topics, actions, and guardrails within Agentforce Studio.
• Collaborate with business stakeholders to identify and productionise AI\-driven workflows using Agentforce.
• Monitor and tune agent performance, escalation paths, and fallback behaviours.

• *Data Cloud**

• Implement Salesforce Data Cloud (formerly CDP) — ingestion, harmonisation, identity resolution, and segmentation.
• Build unified customer profiles by mapping data from CRM, marketing, and third\-party sources.
• Create and activate audience segments for use across Sales Cloud, Marketing Cloud, and Agentforce.
• Develop calculated insights, data transforms, and streaming data pipelines within Data Cloud.

• *General Delivery \& Collaboration**

• Participate actively in end\-to\-end Salesforce delivery — requirements analysis, technical design, build, UAT support, and go\-live.
• Produce technical design documents, data flow diagrams, and integration specifications.
• Collaborate with architects and business analysts to translate requirements into scalable technical solutions.
• Provide technical guidance and peer code reviews to fellow engineers (without formal people management responsibility).
• Stay current with Salesforce releases, Trailhead modules, and emerging platform capabilities.

• *REQUIRED QUALIFICATIONS**

• 6\+ years of hands\-on Salesforce development experience in a product or consulting environment.
• Strong, demonstrable Apex skills — triggers, batch/queueable Apex, test classes, and governor limit management.
• Strong LWC expertise — component lifecycle, wire adapters, Lightning Data Service, and custom events.
• Solid grounding in the Salesforce platform: security model, data model, declarative automation (Flows, validation rules, approval processes).
• Hands\-on experience with Experience Cloud — portal setup, community templates, OWD, and sharing within communities.
• Practical experience with Agentforce — agent configuration, prompt templates, actions, and production deployment.
• Hands\-on experience with Salesforce Data Cloud — data ingestion, identity resolution, segmentation, and activation.
• Strong integration experience: REST/SOAP APIs, platform events, Change Data Capture, and Named Credentials.
• Proficiency with Salesforce DX, Git, and CI/CD tooling.
• Excellent problem\-solving skills and attention to technical detail.

• *PREFERRED QUALIFICATIONS**

• Experience with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud Engagement.
• Familiarity with Einstein Analytics / CRM Analytics / Tableau CRM.
• Knowledge of Heroku, MuleSoft, or other middleware/integration platforms.
• Experience in regulated industries (BFSI, Healthcare, Manufacturing) is a plus.
• Contributions to internal tech communities, open source, or Salesforce community (blogs, Trailblazer groups) are a bonus.

• *SALESFORCE CERTIFICATIONS**

• *Required (at least one)**

• Salesforce Certified Administrator
• Platform Developer I
• Experience Cloud Consultant
• Data Cloud Consultant

• *Preferred (good to have)**

• Platform Developer II
• Sales Cloud / Service Cloud Consultant
• AI Associate / AI Specialist

JavaScript Developer I

• *SOME OF OUR BENEFITS include:**

• **Maternity leave** : Transition back with 3 days per week in the first month and 4 days per week in the second month
• **Civil Partnership** : 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• **Family care** : 4 weeks of paid family care leave
• **Recharge days** : 4 days per year to use when you need to physically or mentally needed to recharge
• **Study leaves** : 2 weeks of paid leave each year for study or personal development

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