Lead Software Engineer \- Agentic Systems
Lead Software Engineer – Agentic Systems (L6\)
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
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About Business \& Market Insights (B\&MI)
Business \& Market Insights (B\&MI) is Mastercard’s analytics and intelligence organization, delivering insight products and platforms that help customers navigate change, benchmark performance, and take informed action. Internally, B\&MI spans multiple product areas delivering contextual intelligence, precision analytics, operational insights, and consulting\-enabled capabilities—backed by modern data and engineering platforms.
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Overview
Mastercard is seeking a Lead Software Engineer (L6\) to help build and scale agentic systems—platform and product capabilities where AI agents orchestrate multi\-step workflows, invoke tools/services, and operate under explicit guardrails.
This role sits at the intersection of distributed systems engineering and agentic runtime design. You will lead technical execution across a service or domain, establish architecture patterns for agent orchestration and tool invocation, and ensure that agentic capabilities are secure, observable, reliable, and auditable. You will partner closely with AI Engineers and Product teams, while owning system\-level concerns such as identity, authorization, policy enforcement, operational controls, and production readiness.
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Role \& Responsibilities
All staff at Mastercard are expected to demonstrate “Mastercard Way” cultural values every day—own it, simplify it, sense of urgency, thoughtful risk\-taking, unlock potential, and be inclusive—with a relentless focus on our customers.
As a Lead Software Engineer – Agentic Systems, you will be expected to:
Technical Leadership \& Architecture
Agentic Systems Engineering (Domain Focus)
Operational Excellence
Mentorship \& Engineering Culture
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All About You
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Nice to Have
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Leveling \& Scope
This role aligns with Lead, Software Engineer expectations: a developing subject matter expert who influences stakeholders, drives improvements to products/services/processes, produces high\-quality scalable solutions, leads operational excellence in complex production environments, evaluates new technologies, and mentors others.**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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