Job Description

About the Role

We are looking for an organized and detail\-oriented **LTL Account Coordinator** to support our Less\-Than\-Truckload (LTL) operations team. The ideal candidate will be responsible for tracking shipments, resolving missed pickups, coordinating with carriers, and ensuring timely Proof of Delivery (POD) management.

Key Responsibilities

Monitor and manage daily LTL shipments.
Follow up with carriers regarding missed pickups and shipment status updates.
Coordinate rescheduling of missed pickups when required.
Maintain accurate shipment records and notes.
Retrieve and upload Proof of Delivery (POD) documents.
Communicate with carriers through phone and email to resolve shipment issues.
Escalate unresolved shipment or documentation concerns to leadership.
Ensure shipment visibility and timely customer updates.

Requirements

2–4 years of experience in US Logistics and Transportation
Good verbal and written English communication.
Comfortable working in US shifts.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks in a fast\-paced environment.

Focused Approach \& Best Practices

Prioritize urgency and responsiveness when contacting carriers.
Maintain professional communication with all carrier partners.
Document all actions clearly and thoroughly.
Escalate issues promptly when resolution is delayed.
Stay organized and manage workload proactively throughout the day.
Review reports multiple times daily to ensure no shipments are overlooked.
Focus on completing all assigned tasks before the end of each shift.
Support overall shipment visibility and customer satisfaction through accurate, timely execution.

Pay: ₹30,000\.00 \- ₹40,000\.00 per month