Malayalam Voice Process

Work from Office

Working Time : 9:30AM\- 6:30PM

Working days: Monday \- Saturday

• *Key Responsibilities**

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers \& value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.