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Manager - Field Force Analytics

SandozTS, IN1d ago
Full-timevia indeed

Required Skills

machine learningpythonsql

Job Description

  • *Position Purpose:**
  • The team provides analytics and insights that drive field excellence Sandoz Field Force worldwide.
  • Facilitate insights enabled decision making and execution for Sandoz internal customers by providing techno\-functional expertise in short\-term and long\-term sales operations and strategy.
  • Contribute to broader teams by involving in various initiatives like knowledge sharing, on\- boarding and training support.
  • Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.
  • *Your key responsibilities:****Your Key responsibilities that limited to:**
  • Manage and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
  • Field Force Execution KPI design and tracking
  • Field Performance excellence (processing granular performance data to be used in variety of process within SFE and Incentives)
  • Designs and/or maintains various technology based solutions that optimizes field excellence activities based on country commercial excellence needs through varied variety of evolving infrastructure landscape including but not limited to
  • Data ETL platforms (SQL, Alteryx,Databricks, etc.)
  • Workflow management and automation tools (viz Sharepoint, MS PowerApps, RPA, etc)
  • Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
  • AI tools for next gen, complex and automated data processing (Genie, Co\-pilot, etc.)
  • Reporting and visualization platforms (viz PowerBI, Qlik, etc.)
  • Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
  • Oversee and mentor other team members on functional, technical, project management and stakeholder engagement
  • Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
  • Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc
  • Support team leaders in recruitment and on\-boarding of new associates within the organization
  • Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function
  • Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events
  • *What you will bring to the role:****Essential Requirements:**
  • Experience (5\+ years) in analytics based organization or pharmaceutical company or Pharma services domain
  • Should have an understanding of Pharmaceutical business including its regulatory environment
  • Strong analytical thinking with problem solving approach
  • Proven track record of delivery analytics and insights for field excellence and/or data enable solutions
  • Should have worked in an international company with exposure to working in cross\-cultural environment
  • Should be customer service oriented and consultative solution delivery
  • Strong and proactive business results\-focus, and proven ability to provide insights that increase productivity

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Hyderabad
Posted
1d ago
Source
Indeed