Job Description

Location: Corporate Office, Edappally, Kochi

Organization: KLM Axiva Finvest Ltd.

KLM Axiva Finvest Ltd., a leading and fast\-growing NBFC, is seeking an experienced and result\-oriented professional for the position of Manager Operations. This role offers an excellent opportunity to lead operational excellence initiatives and contribute to the growth and efficiency of a dynamic gold loan business.

*Key Responsibilities**

Oversee and manage day\-to\-day operational activities across branch networks.
Ensure adherence to company policies, regulatory requirements, and operational guidelines.
Monitor branch performance and implement process improvements to enhance productivity and customer service.
Coordinate with various departments to ensure seamless business operations.
Identify operational risks and implement effective control measures.
Drive operational efficiency, process standardization, and quality improvement initiatives.
Support business growth through effective operational planning and execution.
Prepare and present operational reports, MIS, and performance dashboards to management.

*Eligibility Criteria**

Minimum 5\+ years of experience in Operations within a Gold Loan NBFC is mandatory.
Strong understanding of NBFC operations, compliance, and branch administration.
Excellent leadership, analytical, communication, and problem\-solving skills.

*Required Qualifications**

Graduate/Postgraduate in Commerce, Business Administration, Finance, or related disciplines.
Experience in handling large\-scale branch operations within the Gold Loan industry.