I3 Matrix Private Limited seeks enthusiastic freshers for a Chat Support Executive role based in Tamil Nadu, focusing on non-voice processes. You will handle live chat support in real-time, respond to customer queries via email and WhatsApp, coordinate with clients to understand requirements, and accurately update all interactions in the CRM system. Sharing enquiries with relevant departments for follow-up and managing basic calls with minimal voice interaction are also part of the role to ensure smooth communication and positive customer experiences. Strong communication skills are essential, and freshers are highly encouraged to apply. This position provides a stable entry into support operations, with opportunities for skill development and career progression in a dynamic customer service environment.