Job Description

Job Title: Office Administrator – Furniture Showroom \& Factory

About the Role

We are looking for a proactive and organized Office Administrator to support the daily operations of our furniture showroom and manufacturing unit. The ideal candidate should be enthusiastic, customer\-focused, and willing to learn modern digital tools to help grow the company's online presence and operational efficiency.

Key Responsibilities

Manage day\-to\-day administrative activities of the showroom and factory.
Maintain and update inventory records for raw materials, finished furniture, and showroom stock.
Coordinate stock movements between the factory, warehouse, and showroom.
Welcome and assist walk\-in customers, understand their requirements, and direct them to the appropriate sales representative.
Handle phone calls, emails, inquiries, and customer follow\-ups professionally.
Prepare quotations, invoices, delivery notes, and other business documents.
Maintain customer and vendor databases accurately.
Support order tracking, delivery scheduling, and customer communication.
Assist in managing company profiles on digital platforms, marketplaces, and social media channels.
Learn and utilize digital tools for inventory management, customer relationship management (CRM), and online business growth.
Generate basic reports related to sales, inventory, and operational activities.
Coordinate with factory staff, suppliers, and management to ensure smooth operations.

Required Skills \& Qualifications

Graduate or equivalent qualification.
Basic knowledge of Microsoft Excel, Word, and email communication.
Strong organizational and multitasking abilities.
Good communication and customer service skills.
Attention to detail and record\-keeping accuracy.
Positive attitude with a willingness to learn and grow.
Ability to work independently and as part of a team.

Preferred Qualifications

Experience in administration, inventory management, retail, furniture or manufacturing industries.
Familiarity with social media, online marketplaces or digital marketing platforms.
Knowledge of inventory software, ERP systems or CRM tools will be an advantage.

What We Offer

Opportunity to work in a growing furniture manufacturing and retail business.
Hands\-on exposure to showroom operations, manufacturing processes, and digital business management.
Learning and career growth opportunities.
Supportive and collaborative work environment.