Office Assistant cum Accountant

We are looking for an organized and customer\-focused Office Assistant cum Accountant to manage bookings, driver coordination, and day\-to\-day administration for our tours and travels cab service.

Key Responsibilities

• Receive and process customer booking requests by phone, WhatsApp, email, and online platforms.
• Create and confirm trip itineraries, fares, and pickup details with customers.
• Assign drivers and vehicles, and share trip details with them in advance.
• Track live trips, follow up on delays, and keep customers updated.
• Maintain booking records, driver trip logs, and billing and invoice entries.
• Handle payment collection, receipts, and pending dues as per company policy.
• Respond to customer queries and complaints promptly and professionally.
• Coordinate vehicle maintenance, documents (permits, insurance, PUC), and fuel records.
• Maintain office records and prepare basic daily and monthly reports.
• Monitior and records driver attendance.

Requirements

• Graduate or diploma holder (any stream); customer service or travel\-desk experience preferred.
• Good communication skills in English, Hindi, and Marathi.
• Proficiency in MS Excel or Google Sheets and basic accounting entries.
• Comfortable using phone, WhatsApp Business, and booking or dispatch software.
• Organized, patient, and able to handle multiple calls and deadlines.
• Flexible to work in shifts, including weekends and holidays.
• info.kapidhwajatranslinesllp@gmail.com

Pay: ₹9,100\.00 \- ₹18,000\.00 per month

Benefits

• Provident Fund

Work Location: In person