In this Online Sales Customer Care Support Executive role at colonelz sharpshooterz, you will be the primary point of contact for customers. Your core responsibilities include responding promptly and effectively to customer questions and concerns across multiple channels: phone, email, and chat. You will troubleshoot any problems related to product or service usage, working to resolve issues efficiently. A critical part of the job is providing customers with clear, accurate, and helpful information to guide their purchasing decisions and usage experience. The position offers a monthly salary ranging from ₹11,000 to ₹17,000 and requires working from the company's physical office location.