Operations Executive

We at Eon Infotech Ltd. are looking for **Operations Executive.** To succeed in this role, you must have exceptional operational competency and managerial skills.

• *Key Responsibilities:**

• Manage the Customer Service Field Team and Support Technicians
• Professionally handle customer calls and resolve complaints
• Coordinate with clients, the production team, and management
• Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps
• Plan replacements and maintenance for faulty devices
• Conduct customer training sessions on VTS operations and report generation
• Perform GPS data analysis
• Update information systems and maintain accurate records
• Report progress and status updates to both customers and internal teams
• Assist with other VTS\-related activities as required by the client

• *Requirements:**

• Graduate in any discipline with a one\-year computer diploma,
• Strong written communication
• Proficiency in MS\-Office/Open Office and Google Maps

• *Additional Requirements:**

• Must have personal conveyance for commuting

Job Types: Full\-time, Permanent

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Benefits

• Provident Fund

Work Location: In person