Seeking a dynamic Operations Lead with a mandatory MBA to manage and streamline business operations for an ERPNext-certified growth partner based in Kolkata (Behala). The role offers a CTC of 8 LPA and involves overseeing daily operational activities to ensure process efficiency. Lead end-to-end operational management, including ERPNext implementation, customization, and support processes. Coordinate directly with clients to understand requirements and ensure timely project delivery. Optimize internal workflows to enhance operational efficiency. Manage team performance, provide training, and foster a collaborative work environment. Drive successful ERP implementation and client delivery through effective leadership and strategic planning. The ideal candidate will have strong organizational skills and experience in operations within a technology or ERP context.