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Operations Manager (Edtech)

Scholars FoundationRemote20h ago
RemoteFull-timevia indeed

Job Description

Operations Manager – EdTech (Remote)

  • *Company:** Scholars Foundation
  • *Job Type:** Full\-Time
  • *Work Mode:** 100% Remote / Work From Home
  • *Experience Required:** 1\.5–2 Years
  • *Salary:** ₹4\.8 LPA – ₹6\.0 LPA (Based on Experience \& Performance)
  • *Working Hours:** Flexible 9\-Hour Shift
  • *Weekly Off:** One Fixed Weekly Off

About Scholars Foundation

Scholars Foundation is a rapidly growing EdTech organisation dedicated to nurturing future achievers through personalised mentorship, competitive examination preparation, and academic innovation.

We help students develop strong conceptual foundations, critical thinking abilities, and the skills required for long\-term academic success.

Joining Scholars Foundation offers an opportunity to

  • Work directly with the CEO on key strategic and operational priorities.
  • Gain cross\-functional exposure across academic, operations, administration, and HR.
  • Lead process improvements and build scalable operational systems.
  • Take ownership of important organisational functions.
  • Develop towards senior operational leadership roles in a performance\-driven, remote\-first environment.

Role Overview

We are looking for a proactive and highly organised **Operations Manager** to independently manage and streamline academic delivery and operational execution across our remote\-first organisation.

The candidate will be responsible for coordinating faculty, academic coordinators, and support teams while ensuring smooth class execution, effective student management, academic quality, and operational efficiency.

This role requires strong ownership, team management, process\-building capabilities, and the ability to drive measurable results across multiple departments.

Key Responsibilities1\. Academic \& Operational Management

  • Oversee end\-to\-end academic and operational activities.
  • Ensure smooth execution of daily operations and academic schedules.
  • Monitor departmental deliverables and ensure timely completion of assigned tasks.
  • Maintain operational discipline and adherence to established processes.

2\. Faculty \& Team Management

  • Manage remote faculty, academic coordinators, and support teams.
  • Allocate responsibilities, establish priorities, and monitor performance.
  • Coordinate faculty availability, scheduling, and workload distribution.
  • Ensure team accountability and timely execution of responsibilities.
  • Conduct regular virtual meetings and performance reviews.

3\. Batch \& Class Management

  • Plan and manage online batches, class timetables, and faculty allocation.
  • Ensure timely commencement and completion of scheduled classes.
  • Monitor faculty punctuality, class attendance, and session execution.
  • Resolve scheduling conflicts and technical or operational disruptions.

4\. Academic Planning \& Quality Assurance

  • Ensure structured academic delivery and syllabus completion.
  • Monitor lesson planning, academic calendars, and teaching schedules.
  • Coordinate with faculty to maintain teaching quality and academic standards.
  • Track student performance and identify academic improvement areas.

5\. Student Lifecycle \& Parent Coordination

  • Oversee student onboarding, batch allocation, and academic progress tracking.
  • Monitor student attendance, participation, and engagement.
  • Coordinate with parents and students to resolve academic and operational concerns.
  • Identify inactive or at\-risk students and initiate appropriate follow\-ups.
  • Work towards improving student satisfaction and long\-term retention.

6\. Assessments \& Academic Content Management

  • Coordinate online tests, assignments, examinations, and evaluations.
  • Ensure timely result publication and performance reporting.
  • Coordinate with faculty and content teams for study materials, question banks, and recorded lectures.
  • Monitor academic content development, review, and timely availability.

7\. LMS \& Digital Platform Management

  • Oversee LMS operations and academic platform utilization.
  • Ensure accurate maintenance of attendance, student records, assessments, and academic content.
  • Coordinate with technology teams to resolve platform\-related issues.
  • Improve digital workflows and operational processes.

8\. MIS, Reporting \& Performance Monitoring

  • Maintain accurate academic and operational records.
  • Prepare daily and weekly MIS reports and performance dashboards.
  • Track departmental KPIs, task completion, and team productivity.
  • Identify performance gaps and implement corrective measures.
  • Provide regular operational updates to senior management.

9\. Process Improvement \& Cross\-Functional Coordination

  • Develop, implement, and improve SOPs and operational workflows.
  • Identify opportunities to automate repetitive tasks and improve efficiency.
  • Coordinate with academic, admissions, HR, content, technology, sales, and student support teams.
  • Proactively identify bottlenecks and ensure timely issue resolution.
  • Escalate critical operational matters to management when required.

Key Performance Indicators (KPIs)

Performance will be evaluated based on measurable operational outcomes, including:

  • Live class execution rate and faculty punctuality.
  • Student attendance, engagement, and retention.
  • Timely syllabus completion and assessment execution.
  • Faculty and operational team productivity.
  • Parent and student query resolution turnaround time.
  • LMS accuracy and operational compliance.
  • Timely MIS reporting and task completion.
  • Overall student and parent satisfaction.
  • Process efficiency and successful implementation of SOPs.

Required Qualifications \& Competencies

  • 1\.5–2 years of experience in operations management, operations coordination, process implementation, or team management.
  • Strong understanding of workflow management, task delegation, and team accountability.
  • Ability to develop, document, and implement SOPs.
  • Excellent organizational and multitasking abilities.
  • Strong analytical thinking and problem\-solving skills.
  • Data\-driven approach to performance monitoring and decision\-making.
  • Excellent written and verbal communication skills in English.
  • Proficiency in Google Workspace, MS Excel/Google Sheets, dashboards, and digital collaboration tools.
  • Ability to independently manage remote teams and coordinate across multiple departments.
  • High ownership, accountability, and ambition to grow into senior operational leadership.

Experience in EdTech, online education, or remote\-first organizations will be an added advantage.

Career Growth Opportunities

This position offers significant exposure to organizational leadership and strategic operations.

The successful candidate will work closely with the CEO and gain experience in managing multiple business functions, building scalable processes, and driving organizational performance.

Based on demonstrated performance, leadership capabilities, and operational ownership, there will be opportunities to progress into senior leadership positions.

Working Arrangement

  • **Work Mode:** 100% Remote (Work From Home).
  • **Working Hours:** Flexible 9\-hour shift, structured according to operational requirements with management approval.
  • **Weekly Off:** One fixed weekly off.
  • **Employment Type:** Full\-Time.

Compensation \& Benefits

  • Annual CTC of ₹4\.8 LPA – ₹6\.0 LPA.
  • Compensation based on experience, skills, and performance.
  • Direct exposure to CEO\-level strategic and operational decision\-making.
  • Opportunity to lead cross\-functional initiatives.
  • Accelerated career growth towards senior operational leadership.

Application Process

Interested candidates are requested to

  • Share their updated CV.
  • Include a brief summary of relevant operational achievements and responsibilities.
  • Email their application to **hr@scholarsfoundation.in**.
  • *Email Subject:** Application \- Operations Manager \- \[Full Name]

We are looking for someone who can take ownership, build effective systems, lead teams, and consistently deliver results.

  • *Join Scholars Foundation and take the next step towards becoming a strong operational leader.**

Pay: ₹480,000\.00 \- ₹600,000\.00 per year

Work Location: Remote

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Job Overview

Job type
Full-time
Work mode
Remote
Location
Anywhere in India
Posted
20h ago
Source
Indeed