Operations Manager

Key Responsibilities

Operational Management

• Oversee daily business operations including inward, production coordination, QC, packing, dispatch, and logistics.
• Ensure smooth coordination between manufacturing, sales, accounts, dispatch, and inventory departments.
• Monitor operational workflows and improve process efficiency.
• Develop and implement SOPs for operational activities.
• Ensure timely execution of orders and commitments to B2B clients.

Inventory \& Stock Control

• Monitor silver stock movement, product inventory, and material utilization.
• Ensure proper tracking of inward/outward stock, transfers, and dispatches.
• Coordinate with stores and inventory teams for accurate stock management.
• Minimize stock discrepancies, wastage, and operational losses.
• Ensure proper documentation of GRN, GRT, issue/receipt entries, and stock records.

Production \& Dispatch Coordination

• Coordinate with production teams for order planning and timely completion.
• Ensure timely dispatch of orders as per delivery schedules.
• Monitor product movement between departments.
• Handle dispatch planning, courier/logistics coordination, and shipment tracking.

Vendor \& Team Coordination

• Coordinate with karigars, vendors, transporters, and service providers.
• Supervise operational staff and ensure discipline, productivity, and accountability.
• Train teams on operational procedures and reporting systems.
• Resolve operational bottlenecks and escalations efficiently.

Reporting \& Documentation

• Prepare daily operational MIS reports.
• Monitor production, dispatch, stock, pending orders, and operational performance.
• Maintain operational records, approvals, and documentation systematically.
• Coordinate with management for operational planning and execution.

Compliance \& Quality Control

• Ensure adherence to company policies and operational standards.
• Coordinate with QC teams to maintain product quality standards.
• Ensure proper handling of silver inventory and high\-value products.
• Support audit and compliance requirements related to stock and operations.

Desired Candidate ProfileQualification

• Graduate / Diploma in Operations, Supply Chain, Commerce, or related field.
• Additional certification in Operations or Inventory Management will be an added advantage.

Experience

• 3\+ years of experience in operations management.
• Experience in silver jewellery, ornaments manufacturing, wholesale, or related industry preferred.
• Strong understanding of B2B operational workflows.

Required Skills

• Strong operational and inventory management skills
• Team handling and coordination abilities
• Knowledge of inward, outward, dispatch, and stock processes
• Excellent problem\-solving and decision\-making skills
• Strong MIS reporting and documentation skills
• Vendor management and coordination
• Process\-oriented and detail\-focused approach
• Good communication and leadership skills
• Proficiency in Excel and ERP/software systems

Preferred Qualities

• Ability to work under pressure and manage deadlines
• Strong analytical and organizational abilities
• Trustworthy and responsible in handling high\-value inventory
• Positive attitude with execution\-focused mindset

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Work Location: In person