People Operations Coordinator Americas

### **What You'll Do:**

You will work with the Local People Operations Team based in New York. Your mission will be to support the team in different HR areas, with a focus on the US and Canada (some support to Brazil may be required) regions and supporting a population of around 700\+ employees:

This role will be based in Gurgaon and will be on a time shift of 6:30PM to 3:30AM IST covering our Americas business needs.

HR Operations, Employee Lifecycle \& Compliance

• Oversee the onboarding and offboarding processes, including preparing employment documentation and ensuring compliance and smooth transitions.
• Partner cross functionally with relevant stakeholders to deliver a best\-in\-class employee experience.
• Act as the first point of contact from the People Operations team for new hires.
• Maintain and update employee records in the cHRIS (Workday), including job changes, promotions, transfers, and other employee lifecycle updates.
• Support employee benefits programs by responding to benefits related queries.
• Manage and maintain employee files, ensuring accuracy and compliance.
• Manage welcome communications and welcome packs.
• Maintain a strong understanding of company policies and ensure adherence to compliance standards.
• Manage employee requests with responsiveness, ensuring proper follow\-up and escalation, when necessary, while meeting defined SLAs.
• Collaborate closely with People Business Partners, Payroll, Compensation \& Benefits, TA, and other HR stakeholders.
• Contribute to additional HR projects and initiatives as needed.

### **Who You Are:**

• 2–3 years of experience in HR, with a strong focus on HR operations
• Good understanding of US HR Operations, as well as Benefits rules and policies
• Strong administrative and organizational skills with high attention to detail
• Experience with HR systems such as Workday and/or ServiceNow
• Excellent written and verbal communication skills in English
• Ability to handle confidential information with professionalism and integrity
• Flexible and adaptable in a fast\-paced environment
• Self\-starter with the ability to work independently
• Passionate about People and a strong team player

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

### **Who We Are:**

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward\-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non\-job\-related factors or legally protected characteristics.

### **What We Offer:**

Ways of working – Our hybrid model blends home with in\-office experiences, making space for both.

Grow with us – Learning, mentorship \& career development programs.

Your wellbeing matters – Health benefits, wellness perks \& mental health support.

A team that cares – Diverse, inclusive, and globally connected.

Fair pay \& perks – Attractive salary, with performance\-based rewards and family\-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.