Job Overview
We are looking for a Pre\-Sales Executive to handle customer inquiries, generate leads, and assist potential buyers with information about our real estate projects. The candidate will be responsible for contacting prospective customers, understanding their requirements, and scheduling site visits for the sales team.
Key Responsibilities1\. Lead Management
- Handle incoming calls, website inquiries, and customer leads.
- Contact potential customers and provide information about projects.
- Maintain and update customer data in the system.
2\. Customer Interaction
- Understand customer requirements, budget, and property preferences.
- Answer customer questions regarding project details, pricing, and availability.
- Build and maintain good relationships with prospective customers.
3\. Site Visit Coordination
- Schedule and coordinate site visits for interested customers.
- Follow up with customers before and after site visits.
- Coordinate with the sales team for smooth customer handover.
4\. Follow\-Up \& Lead Conversion
- Regularly follow up with leads through calls, emails, and WhatsApp.
- Keep customers informed about project updates and offers.
- Support the sales team in converting leads into successful sales.
5\. Reporting \& Documentation
- Maintain records of customer interactions and follow\-up activities.
- Prepare daily and weekly lead reports.
- Ensure all customer information is updated and accurate.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in Pre\-Sales, Telecalling, Customer Service, or Real Estate Sales.
- Good communication and interpersonal skills.
- Comfortable speaking with customers over phone and WhatsApp.
- Basic knowledge of MS Excel and MS Word.
- Ability to handle multiple customer inquiries and follow\-ups.
Preferred Skills
- Experience in the real estate industry will be an advantage.
- Strong convincing and customer handling skills.
- Ability to achieve lead generation and site visit targets.
Job Type
Work Location
Pay: ₹24,000\.00 \- ₹25,000\.00 per month
Work Location: In person