Job Description

*Job Summary**

The Pre\-Sales Executive will be responsible for handling inbound and outbound customer inquiries, qualifying leads, and coordinating with the sales team to ensure effective conversion. The role involves understanding customer requirements, providing project information, and scheduling site visits to support the sales closure process.

*Key Responsibilities**

Handle inbound calls, emails, and walk\-in inquiries related to real estate projects
Make outbound calls to generated leads from marketing campaigns
Qualify leads based on customer requirements, budget, and timelines
Explain project details such as pricing, location, amenities, floor plans, and payment plans
Schedule and coordinate site visits with the sales team
Maintain accurate customer data in CRM systems
Follow up with prospective clients to nurture leads
Coordinate with sales, marketing, and channel partners for lead updates
Prepare daily, weekly, and monthly reports on leads and conversions
Ensure high levels of customer satisfaction through timely communication

*Required Skills \& Qualifications**

Bachelor’s degree ( mandatory)
Proven experience in pre\-sales / tele\-calling / customer support (real estate preferred not mandatory)
Excellent verbal (communication) skills
Basic knowledge of CRM tools and MS Office
Ability to handle high call volumes and work under pressure
Customer\-focused approach with problem\-solving skills