Epicenter is hiring:\-
Process Excellence Specialist – Job DescriptionJob Summary
Process Excellence Specialists, also known as Business Process Improvement Specialists, are professionals who focus on optimizing and streamlining business processes within organizations. They play a pivotal role in enhancing efficiency, reducing costs, implementing skills mapping, and improving overall operational performance.
Core ResponsibilitiesProcess Assessment
- Conduct thorough assessments and evaluations of existing business processes, identifying areas for improvement, inefficiencies, and bottlenecks.
Data Collection and Analysis
- Gather and analyze data related to process performance, utilizing statistical and analytical tools to identify trends and areas requiring attention.
Process Mapping
- Create detailed process maps and flowcharts to visualize current processes and pinpoint areas for optimization.
Performance Metrics
- Define Key Performance Indicators (KPIs) and metrics to measure process effectiveness and monitor progress in process improvement initiatives.
Continuous Improvement
- Develop and implement process improvement strategies, methodologies, and best practices such as Lean Six Sigma or Total Quality Management (TQM).
Root Cause Analysis
- Identify root causes of process issues and inefficiencies and recommend solutions to address these issues effectively.
Change Management
- Collaborate with stakeholders to implement process changes and ensure successful adoption by employees.
Documentation
- Maintain accurate documentation of process improvements, changes, and associated procedures.
Training and Education
- Provide training and support to employees involved in the newly optimized processes, ensuring understanding and adherence to updated procedures.
Project Management
- Lead or participate in cross\-functional teams focused on process improvement projects, managing timelines, resources, and budgets.
Qualifications and SkillsEducational Background
- A Bachelor’s degree in Business, Engineering, Operations Management, or a related field is typically required.
Process Improvement Knowledge
- In\-depth knowledge of process improvement methodologies and tools, such as Six Sigma, Lean, or TQM.
Data Analysis
- Proficiency in data collection and analysis using statistical software (e.g., Minitab, Excel) and data visualization tools.
Problem\-Solving
- Strong problem\-solving skills and the ability to identify root causes and recommend effective solutions.
Communication
- Excellent communication and interpersonal skills to collaborate with cross\-functional teams, present findings, and drive change.
Project Management
- Project management skills, including the ability to manage multiple projects simultaneously and deliver results within specified timelines.
Change Management
- Understanding of change management principles and experience in guiding teams through process changes.
Technical Proficiency
- Proficiency in using process mapping and modelling in Minitab software (e.g., Visio) and project management tools (e.g., Microsoft Project).
- **Interested candidates can share their resume on minakshi.shettigar@epicentertechnology.com along with the following details***
- **Six sigma certification:***
- **Comfortable with the US Shifts:***
- **Comfortable with Bhayandar location:***
Pay: ₹1,200,000\.00 \- ₹1,500,000\.00 per year
Benefits
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s)
- Proficiency in using process mapping and modelling in Minitab software?
- Have you been part of end\-end six sigma projects?
- Comfortable to commute to Bhayandar?
Education
Experience
- Process improvement: 3 years (Required)
- Lean Six Sigma: 3 years (Required)
Shift availability
Work Location: In person