Tech M seeks experienced and customer-focused professionals for its US Telecom Voice Process team in Hyderabad's Hi-Tech City. Candidates must have excellent communication skills and prior experience in international voice operations. Responsibilities include professionally handling inbound and outbound calls, resolving customer queries accurately and efficiently, and upholding high service standards. Adherence to process guidelines and company policies is required, along with maintaining detailed customer records and meeting productivity and quality targets. Coordination with internal teams ensures customer satisfaction. This full-time, on-office role offers compensation as per company standards.