Program Manager

• *Company: Booktara.com**

• *Position: Program Manager**

• *Experience Level: Mid\-level experience with hands\-on SaaS background**

• *Location: Coimbatore, Tamil Nadu**

• *Job Overview:**

Booktara.com is looking for a mid\-level Program Manager to manage and coordinate SaaS product and business programs from planning to execution. The ideal candidate should have hands\-on experience working with SaaS\-based products, strong coordination skills, excellent communication, and the ability to work closely with cross\-functional teams to ensure timely delivery of project goals.

• *Key Responsibilities:**

 Own and manage program execution for Booktara.com, ensuring project milestones, timelines, and deliverables are clearly tracked and completed on time.

 Coordinate with product, technology, marketing, sales, support, and leadership teams to align priorities and remove blockers.

 Bring hands\-on SaaS experience to support product planning, customer journey improvements, subscription workflows, onboarding, retention, and operational execution.

 Create, maintain, and update project plans, task trackers, status reports, dashboards, and documentation for management review.

 Conduct regular follow\-ups with internal teams to ensure assigned tasks are progressing as planned.

 Identify risks, delays, dependencies, and process gaps early, and report them to management with clear action plans.

 Support coordination between management and department heads for business growth initiatives, product enhancements, marketing campaigns, and customer experience improvements.

 Prepare weekly and monthly progress reports covering completed tasks, pending tasks, key risks, and upcoming priorities.

 Ensure structured communication across teams, including meeting notes, action items, reminders, and timely escalation of critical issues.

 Help improve internal workflows, SOPs, and program management processes for better productivity and accountability.

• *Required Skills \& Experience:**

 Mid\-level experience in program management, project coordination, SaaS operations, product operations, or a similar role.

 Must have hands\-on experience or strong working knowledge of SaaS business/product workflows.

 Strong understanding of task ownership, milestone tracking, stakeholder coordination, and reporting.

 Excellent written and verbal communication skills in English; Tamil communication is an added advantage.

 Ability to multitask, prioritize work, document tasks clearly, and follow up until completion.

 Experience using tools such as Google Workspace, Excel/Sheets, project trackers, CRM tools, helpdesk tools, or project management platforms is preferred.

 Strong problem\-solving mindset with the ability to work independently and coordinate with multiple teams

Pay: ₹35,000\.00 \- ₹40,000\.00 per month

Benefits

• Provident Fund

Work Location: In person