Quality Anayst- Intern Non Technical

• *About Us (Www.shiftrisk.com)**

Shift Risk Insurance Brokers are focused on delivering seamless digital experiences through our customer self\-service web portal. We are looking for a detail\-oriented and enthusiastic Quality Analyst Intern to support the testing and quality assurance of our web\-based insurance platform.

• *This is a Very Urgent \& critical Role and hence no Prior Scheduling is required. Candidates can walk in from 1st to 3rd June 2026 at below Address between 11 AM to 4 PM. ( No Of Interns required\- 3 ASAP)**

• *5th Floor, Pearl Belliza, Above Malhar hotel, Chembur East, Near Station.**

• *About the Role**

We are looking for a detail\-oriented and process\-driven **Quality Analyst Intern** to support the testing and validation of features available on our customer self\-service web portal. This is a **non\-technical testing role** focused on verifying business functionality, user journeys, and customer experience rather than coding or automation testing.

The ideal candidate should be able to think from a customer's perspective, identify gaps in workflows, and ensure that portal features function as expected across various insurance processes.

• *Key Responsibilities**

• Test newly developed and existing features on the customer web portal.
• Verify end\-to\-end business workflows and user journeys.
• Validate customer\-facing forms, data fields, calculations, and process flows.
• Ensure portal content, labels, messages, and navigation are accurate and user\-friendly.
• Identify issues, inconsistencies, and deviations from business requirements.
• Log defects and observations with clear descriptions and supporting screenshots.
• Re\-test fixes and confirm successful resolution of reported issues.
• Assist in preparing test scenarios, test cases, and test execution reports.
• Collaborate with business, operations, and product teams to understand expected functionality.
• Participate in user acceptance testing (UAT) activities before feature releases.

• *Desired Candidate Profile**

• Pursuing or recently completed a Bachelor's degree in any discipline.
• Strong attention to detail and observational skills.
• Ability to understand business processes and customer workflows.
• Good analytical and problem\-solving abilities.
• Excellent written and verbal communication skills.
• Comfortable using web applications and online platforms.
• Ability to document findings in a structured and clear manner.

• *Preferred Qualifications**

• Interest in Quality Assurance, Business Analysis, or Product Testing.
• Familiarity with insurance, financial services, or customer service processes is an advantage.
• Experience using Excel, Google Sheets, or similar tools for reporting and tracking observations.

• *What You Will Gain (Paid Stipend \& Letter of Recomendation/ certificate)**

• Exposure to digital products in the insurance broking industry.
• Hands\-on experience in functional and user acceptance testing.
• Understanding of customer experience validation and business process testing.
• Experience working with cross\-functional teams including Product, Operations, and Technology.
• Development of analytical, documentation, and quality assurance skills.

• *Ideal for Candidates Interested In**

• Quality Assurance (QA)
• Business Analysis
• Product Management
• Operations Excellence
• Customer Experience (CX)

Pay: ₹5,000\.00 \- ₹7,000\.00 per month

Work Location: In person