To ensure product quality, process compliance, and customer satisfaction by strengthening quality systems, reducing defects, and driving continuous improvement initiatives in line with IATF 16949 requirements.
1\. Customer Satisfaction \& Quality Improvement
\* Process Audits
\* Product Audits
\* Reduce internal rejections through structured improvement projects.
\* Monitor, track, and ensure closure of quality issues (QFx / customer complaints).
\* Ensure high standards of product quality to meet customer expectations.
2\. Quality Management System (QMS – IATF 16949\)
\* Maintain and monitor all documentation under IATF 16949 standards.
\* Non\-Conformities (NCs)
\* Opportunities for Improvement (OFIs)
\* Manage document control including revisions and updates.
\* Monitor quality data and provide feedback to production and functional heads.
\* Ensure adherence to audit schedules and compliance requirements.
\* Support and coordinate customer audits.
3\. Customer Claims Reduction
\* Ensure adherence to in\-process and final inspection quality parameters.
\* Lead root cause analysis using structured problem\-solving tools.
\* Coordinate Cross Functional Teams (CFT) for issue resolution.
\* Drive horizontal deployment of corrective and preventive actions.
\* Standardize defect detection and prevention systems across processes.
4\. Process Yield Improvement \& New Product Development
\* Participate in continuous improvement projects to enhance process yield.
\* Strengthen line quality controls and defect prevention mechanisms.
\* Reduce rework and reprocess through robust quality systems.
\* FMEA (Failure Mode \& Effects Analysis)
\* PPAP (Production Part Approval Process)
\* SPC (Statistical Process Control) implementation
\* Coordinate with testing agencies for ARAI approvals and homologation.
\* Ensure calibration of measuring instruments as per standards.
\* Strong knowledge of automotive quality standards and systems
\* Root Cause Analysis (RCA)
\* SPC, FMEA, PPAP
\* Process \& Product Audits
\* Data analysis and problem\-solving skills
\* Exposure to customer audits and quality compliance
\* Good communication and cross\-functional coordination skills
\* Proficiency in MS Office and quality tools
\* 3–7 years of experience in automotive or auto\-component manufacturing
\* Proven experience in quality assurance, audits, and process improvement
\* Exposure to customer complaint handling and resolution
Pay: ₹500,000\.00 \- ₹700,000\.00 per year
Work Location: In person
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