Receptionist/Administration

Job Description – Front Office Executive / Receptionist

• *Location:** Sanpada, Navi Mumbai
• *Salary:** ₹20,000 – ₹25,000 per month
• *Employment Type:** Full\-Time
• *Experience:** 1–3 years preferred

About the Role

We are looking for a **highly polished, exceptionally professional, confident, and well\-presented Front Office Executive / Receptionist** to be the first point of contact for our organization.

The ideal candidate should have an **excellent personality, impeccable communication skills, professional etiquette, and a warm yet confident approach** when interacting with clients, customers, visitors, and business associates.

The candidate will be responsible for **independently managing the front desk, handling visitors and clients, managing calls and correspondence, and supporting day\-to\-day administrative activities**.

This is a highly client\-facing role, and the selected candidate is expected to represent the organization with **professionalism, maturity, confidence, and exceptional interpersonal skills**.

Key ResponsibilitiesFront Desk \& Reception Management

• Independently manage the **front desk and reception area**.
• Welcome and professionally attend to all clients, customers, visitors, and business associates.
• Create a warm, courteous, and professional first impression of the organization.
• Understand the purpose of each visitor's visit and direct them to the appropriate person or department.
• Manage visitor entries, appointments, and meeting schedules.
• Handle incoming calls professionally and route them to the appropriate team members.
• Take messages accurately and ensure timely communication.
• Maintain a clean, organized, and professional reception area at all times.

Client \& Customer Handling

• Professionally interact with clients, customers, visitors, and other stakeholders.
• Handle basic client and visitor queries independently and direct complex matters appropriately.
• Maintain excellent professional etiquette during all interactions.
• Ensure clients and visitors receive a high\-quality and professional experience.
• Coordinate with internal teams regarding client meetings, appointments, and visitors.
• Handle multiple visitors, calls, and requests efficiently while maintaining composure and professionalism.

Administrative Responsibilities

• Assist with day\-to\-day **administrative and office coordination activities**.
• Manage and maintain office records, documents, registers, and correspondence.
• Coordinate meetings, appointments, and conference room schedules.
• Assist with basic documentation, data entry, filing, printing, scanning, and email communication.
• Coordinate with vendors, office service providers, couriers, and other external parties when required.
• Receive and manage courier and delivery activities.
• Maintain office supplies and coordinate replenishment when required.
• Provide general administrative support to management and internal teams.
• Ensure smooth day\-to\-day functioning of the reception and administrative area.

Required Skills \& Qualifications

• **Excellent and highly fluent English communication is mandatory.**
• Strong command of **Hindi and Marathi**.
• Excellent verbal and written communication skills.
• Extremely professional and polished personality.
• Excellent grooming and professional presentation.
• Strong interpersonal and client\-handling skills.
• Ability to independently manage the front desk without constant supervision.
• Excellent telephone etiquette and professional communication.
• Strong organizational and multitasking abilities.
• Good computer knowledge, including MS Office, email, and basic documentation.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong attention to detail and a proactive approach to work.

Desired Candidate Profile

We are looking for someone who is

• **Extremely polished, sophisticated, and professional**
• Confident, well\-spoken, and highly articulate
• **Exceptionally fluent in English**
• Fluent in **Hindi and Marathi**
• Warm, courteous, approachable, and naturally pleasant
• Well\-groomed with a **strong and impressive personality**
• Comfortable interacting with senior management, clients, customers, and visitors
• Mature and composed while handling difficult or demanding situations
• Highly organized and capable of multitasking
• Proactive and capable of taking ownership of responsibilities
• Able to work independently with minimal supervision
• Professional in conduct, communication, body language, and appearance
• Customer\-service oriented with excellent interpersonal skills

Key Competencies

• *Front Office \& Reception**

• Front Desk Management
• Visitor Management
• Client \& Customer Handling
• Call Management
• Appointment Coordination
• Meeting Coordination

• *Administration**

• Office Administration
• Documentation \& Filing
• Data Entry
• Email Correspondence
• Courier \& Vendor Coordination
• Office Supplies Management

• *Communication**

• **Highly Fluent English**
• Hindi
• Marathi
• Excellent Verbal \& Written Communication
• Professional Telephone Etiquette
• Strong Interpersonal Skills

Compensation

• *₹20,000 – ₹25,000 per month**, depending on experience, communication skills, personality, and overall suitability for the role.

Work Location

• *Sanpada, Navi Mumbai, Maharashtra**

Important Candidate Expectations

This position requires a candidate who can serve as the **face of the organization**. Therefore, exceptional professionalism, communication, grooming, personality, and client\-handling abilities are extremely important.

The selected candidate should be capable of **independently managing the front desk, confidently interacting with clients and visitors, handling calls, and supporting administrative operations** while maintaining the highest standards of professionalism.

• *FRESHERS DO NOT APPLY PLEASE**

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Benefits

• Paid time off

Work Location: In person