Retail Sales Officer - Prabhadevi

• *Job Requirements**

Job Title: Retail Sales Officer \- Prabhadevi (Tanishq)

Job Type: Regular/Permanent

We are currently seeking a Retail Sales Officer to join our team at our Prabhadevi location. The ideal candidate will have a strong background in retail sales and customer service, with a passion for delivering exceptional experiences to our customers. As a Retail Sales Officer, you will be responsible for assisting customers with their purchases, providing product information, and ensuring the store is well\-maintained and organized. If you are a motivated individual with a knack for sales and a customer\-centric approach, we would love to hear from you. Apply now to join our team!

Job Description;

Sales: Product Sales

1\. Receive and engage with the customer to understand the customer’s requirement

2\. Introduce the various product offering to the customers and facilitate customer buying decision

3\. Prepare the estimate of the products selected and completing the sales transaction

4\. Achieve category wise sales target for the allocated section

5\.Assist the customer in a sales return or repair work

Sales: Retail Operations: Store Management

1\. Adhere to the standard operating procedures in the store

2\. Adhere to cost savings practices undertaken in the store

3\. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment

4\. Ensure proper and attractive display of the products at the appropriate counter

5\. Transfer the stock to the locker at the close of the day

6\. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft

7\. Monitor the dead stock and liaison with the store manager to minimise the same

8\. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall

9\.Develop and maintain relationship and network with competitors to leverage leading practices \& learning to improve store level processes

Sales: Retail Operations: Feedback management

Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings

Retail operations: Field sales operations management: Customer complaint resolution

Manage customer queries and complaints as per the company guidelines

• We are looking for candidates with a predominant background in the jewelry industry to apply.*

• *Work Experience**

• **Basic Requirements**

Qualification : Minimum HSC or 12th pass

Experience : 3\-15 Yrs (Majorly Jewellery background)

• **Required Skills**

Customer Centricity

Delivers Results Nurtures Relationships

Passionate about our Categories \& Products

Sales/ retail experience