**Customer Consultation:** Approach and greet showroom visitors, actively listen to understand their driving needs, budget, and lifestyle, and recommend the best\-suited vehicle models. \[1, 2]
**Product Demonstration:** Provide comprehensive overviews of vehicle features, technical specifications, warranties, and competitive advantages. \[1, 2, 3, 4]
**Test Drives:** Organize and accompany customers on test drives, ensuring all proper documentation (e.g., driver's licenses) is collected and safety protocols are followed. \[1]
**Sales \& Negotiation:** Negotiate vehicle prices, trade\-in values, and financing options. Prepare contracts and ensure all paperwork complies with dealership policies. \[1, 2]
**Upselling:** Pitch additional products like extended warranties, insurance, service packages, and vehicle accessories.
**Lead Management \& Follow\-Up:** Maintain customer databases and CRM systems to track leads, follow up with prospective buyers, and encourage repeat business and referrals. \[1, 2]