The Sales Coordinator is responsible for assisting the sales team in managing customer accounts, processing orders, preparing sales reports, coordinating communication with clients, and ensuring timely delivery of products or services. The role acts as a bridge between customers, sales representatives, and internal departments.
Key Responsibilities
Support sales executives and managers in daily operations.
Process customer orders and maintain accurate records.
Prepare quotations, proposals, contracts, and sales documentation.
Coordinate with logistics, production, and finance teams to ensure timely order fulfillment.
Handle customer inquiries and provide after\-sales support.
Track sales targets and prepare sales performance reports.
Maintain customer databases and CRM systems.
Schedule meetings, appointments, and sales presentations.
Monitor inventory levels and coordinate stock availability when required.
Follow up on pending orders, payments, and customer requests.
Required Qualifications
Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
Previous experience in sales support, customer service, or coordination roles is preferred.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Experience with CRM software is an advantage.
Required Skills
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Attention to detail and accuracy.
Problem\-solving and customer\-service orientation.
Ability to work under pressure and meet deadlines.