Sales and CRM Lead
Role: Sales \& CRM Lead (P\&L Owner)
Company: Insighte Childcare Pvt Ltd
Location: Bangalore (On\-site)
Experience: 1–3 years of experience in sales (preferrably in ED Tech)
CTC Range: ₹3\- 3\.5 LPA
About Insighte
Insighte is a neurodiversity\-affirming childcare organization helping families access shadow teachers, therapists, and counselling support.
We are building
- A high\-performance B2C sales \+ CRM engine
- A B2B partnerships vertical (schools, hospitals, ecosystems)
Role Overview
We are looking for a Sales \& CRM Lead who can own conversions, revenue, and funnel efficiency end\-to\-end.
You will
- Drive B2C conversions (parents → clients)
- Build B2B partnerships (schools, hospitals, NGOs)
- Lead a small sales/CRM pod (1–3 members)
- Own monthly revenue \+ conversion targets
This is a P\&L\-oriented role, not just execution.
Key Responsibilities
B2C Sales (Core Revenue)
- Convert inbound leads into paying clients within 5–7 days
- Drive urgency and decision\-making with parents
- Handle full funnel:
- Lead qualification
- Discovery conversations
- Meeting coordination
- Objection handling
- Closure
CRM \& Funnel Ownership
- Own CRM as a conversion engine (not just tracking tool)
- Improve:
- Lead prioritisation
- Follow\-up systems (calls \+ WhatsApp)
- Funnel clarity
- Track \& optimise:
- Lead → Meeting %
- Meeting → Conversion %
- Drop\-offs
Target: 50–100 conversions/month
B2B Partnerships
* Build and close partnerships with
- Schools
- Hospitals / clinics
- NGOs / ecosystem partners
- Drive revenue through:
- Counselling programs
- School\-based services
- Long\-term partnerships
P\&L Ownership
* Own
- Monthly revenue targets
- Conversion targets
- Funnel efficiency
- Build predictability in:
- Sales cycles
- Revenue flow
Team Leadership
- Work with 1–3 team members
- Help define roles, targets, and workflows
- Ensure strong follow\-up discipline and closures
Cross\-Team Coordination
- Align with ops, therapists, and CRM teams
- Ensure no delays in:
- Scheduling
- Service readiness
- Client onboarding
Skills \& Profile
Experience
- 1\-3 years in sales (services / consultative sales preferred)
- Exposure to high\-trust sales environments (EdTech, healthcare, counselling, etc.)
- Experience working with hospitals, schools, or similar ecosystems is a strong plus
Sales Capability
* Strong in
- Discovery \& need mapping
- Objection handling
- Driving closure within short cycles
Empathy \+ Direction
- Comfortable engaging with parents of neurodivergent children
- Can balance:
- Emotional sensitivity
- Clear decision\-making push
Execution
- Strong follow\-up discipline
- Ability to manage multiple leads without drop\-offs
- High ownership mindset
Team Management
- Ability to manage and guide 1–3 team members
- Can drive performance, accountability, and clarity
Tools
- CRM tools (Bitrix, Zoho, etc.)
- WhatsApp\-based communication workflows
What Success Looks Like
- Consistent achievement of revenue targets
- 50–100 monthly conversions
- \<7\-day average closure cycle
- Strong B2B pipeline and closures
- Minimal drop\-offs in high\-intent leads
Compensation Structure
Fixed Salary
- ₹3\-3\.5 LPA (based on experience)
Variable Pay (Performance\-Based)
B2C (Consumer Sales)
- Incentives paid on conversions above monthly targets
B2B (Partnerships)
- Incentives paid on deal value above defined targets
Revenue Performance Bonus
- Additional upside linked to overall revenue exceeding targets
Structure designed to
- Reward closures, not activity
- Align with P\&L ownership mindset
- Ensure high performers can significantly outperform fixed CTC
Ideal Candidate
- Thinks like an owner
- Comfortable with targets, pressure, and ambiguity
- Strong closer with high empathy
- Wants to build and scale a sales engine
Final Note
This role is about
Driving decisions when it matters most
Building trust fast
Closing with clarity
Work Location: In person