Job Description

*Job Description**

Primary responsibility of a key account manager is to enhance AMC \+ retrofit business and customer delight of existing and new Key accounts… and then supported with the listed below additional responsibilities:

2\. Building and maintaining relationships: Establishing strong, trust\-based relationships with key clients to ensure satisfaction and retention.

3\. Business Development: Identifying new business opportunities and potential clients within the target market segments. This includes prospecting, networking, and building relationships to expand the client base.

4\. Client Acquisition: Leading the process of acquiring new clients by presenting the company's investment products and services effectively. This involves understanding client needs, conducting presentations, and negotiating terms to secure new accounts.

5\. Relationship Management: Building and maintaining strong relationships with existing clients to ensure satisfaction, retention, and potentially upselling additional products or services.

6\. Sales Strategy Development: Developing and implementing sales strategies and tactics to achieve sales targets and objectives set by the company. This includes setting sales goals, forecasting sales projections, and monitoring performance metrics.

7\. Cross\-functional collaboration: Working closely with sales, marketing, customer support, and other departments to meet client needs effectively.

8\. Negotiation and contract management: Handling negotiations, contracts, and pricing discussions to maximize profitability while maintaining client satisfaction.

9\. Forecasting and reporting: Forecasting sales and revenue targets from key accounts and providing regular reports to management on account status and performance.

10\. Problem\-solving: Addressing any issues or concerns raised by key clients promptly and effectively, acting as the main point of contact for conflict resolution.

11\. Customer advocacy: Acting as a customer advocate within the company, ensuring that client feedback is heard and acted upon to continuously improve products and services.

12\. Risk management: Identifying potential risks within key accounts and developing strategies to mitigate them, ensuring long\-term stability and growth