Sales Executive

Patient Counseling \& Sales

• Explain available treatments, packages, pricing, offers, and EMI options.
• Understand patient concerns and recommend suitable treatment plans.
• Build trust and maintain professional communication.
• Convert consultations into paid treatment packages.
• Upsell and cross\-sell relevant services where appropriate.

Follow\-up Management

* Follow up with

• New inquiries
• Missed appointments
• Consultation patients who have not started treatment
• Existing patients due for additional sessions
• Lost leads and inactive patients
• Maintain structured follow\-up schedules in the CRM.

CRM Management

• Record every interaction, follow\-up, and patient status in the CRM.
• Update lead stages accurately.
• Ensure no lead remains unattended.
• Maintain complete and accurate patient records.

Revenue Generation

• Achieve daily, weekly, and monthly sales targets.
• Increase consultation\-to\-treatment conversion rates.
• Maximize package sales and treatment upgrades.
• Contribute to overall branch revenue growth.

Customer Experience

• Provide excellent customer service throughout the patient journey.
• Address patient queries promptly.
• Coordinate with doctors, reception, and operations to ensure a smooth patient experience.
• Handle complaints professionally and escalate when necessary.

Reporting

* Submit daily reports including

• Leads received
• Calls made
• Appointments booked
• Consultations attended
• Treatments converted
• Revenue generated
• Pending follow\-ups
• Participate in daily sales review meetings.

Coordination

* Work closely with

• Clinic Managers
• Reception Team
• Doctors
• Marketing Team
• Call Center
• Ensure seamless coordination between marketing campaigns and clinic operations.

Pay: ₹240,000\.00 \- ₹360,000\.00 per year

Work Location: In person