Sales Executive (Online Leads & Closures) – Mumbai

• *Role Overview**

Earthly Jewels is looking for a **results\-driven Sales Executive** who can **convert high\-intent online leads into paying customers**.

All leads are generated through our marketing efforts — your role is to **engage, educate, build trust, and close deals** via calls and chats.

This is not cold calling. This is **smart selling to aware, research\-driven customers.**

• *What You’ll Do**

• Handle inbound leads from ads (WhatsApp, website, forms, etc.)
• Connect with prospects via **calls, WhatsApp, and messages**
• Understand customer requirements and recommend suitable jewelry
• Educate customers about **lab\-grown diamonds, pricing, and design choices**
• Build trust with modern, well\-informed buyers
• Follow up consistently to move leads toward conversion
• Maintain and update lead status in CRM/tools
• Coordinate with internal team for smooth order closure
• Achieve and exceed **monthly sales targets**

• *Who You Are**

• Strong command over **English (spoken \& written)**
• Confident communicator with the ability to **handle premium customers**
• Good at **understanding customer psychology and objections**
• Patient, persuasive, and detail\-oriented
• Comfortable handling conversations on **calls \+ WhatsApp**
• Target\-driven with a strong ownership mindset

• *Preferred Experience (Freshers can apply too)**

• Prior experience in **sales / tele\-calling / customer handling**
• Experience in **jewelry, luxury products, or high\-value sales** is a plus
• Familiarity with **handling online leads** (Meta ads, website inquiries, etc.)

• *What You’ll Gain**

• Work directly with a fast\-growing modern jewelry brand
• High exposure to **premium customer interactions \& sales psychology**
• Performance\-driven incentives on conversions
• Opportunity to grow into **senior sales / closing roles**

Pay: ₹18,000\.00 \- ₹20,000\.00 per month

Work Location: In person