Sales Head

• *JOB REQUIREMENT DETAILS**

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• *Company Name:**
• ----------------

Unitherm Engineers Ltd.

• *Companys URL:**
• ----------------

www.unithermfurnaces.com

• *No. Of Openings:**
• -------------------

1

• *Job Position \& Location:**
• ----------------------------

UEL Sales Head, Chennai

• *REQUIREMENT DETAILS**
• ----------------------

### **Experience:**

10 15 Years

### **Key Skills \& Qualification:**

• Bachelor's degree in Metallurgical Engineering (Preferred), Business Administration. A master's degree is a plus.
• Proven track record of achieving sales targets and driving business growth.
• Good oral and written communication skills (English and regional language).
• *Job Profile:**
• ---------------

### **Business Development:**

• Market research and develop marketing strategies.
• Analyze trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and business development performance.
• Explore/research new industry / customer segments and applications for 3D printing service bureau business.
• Research \& track competitors activities and market information.
• Techno\-commercial discussions with customer.
• Visit and make presentations to customer for prospecting and business development. Prepare and submit weekly visit reports.
• Lead generation \& RFQ generation.
• Sound execution of NPD process, track monthly progress from enquiry generation to order execution.

### **Sales Management:**

• Prepare annual sales budget for respective region.
• Meet set sales and collection targets.
• Report \& co\-ordinate customer complaints received for respective region. Ensure resolution of complaint to the satisfaction of customer.
• Monthly sales review with Manager (In first week of a month, before Management Review Meeting):

+ Review sales for the past month.

+ Review collections for the past month.

+ Review new customers acquired for the last month, analyze trend and take necessary measures, if required.

+ Review customers lost in the past month, determine reasons \& formulate strategy/ solution to retain customers.

+ Review customer complaints received in the past month and all unresolved complaints and coordinate with concerned departments for closure to the satisfaction of the customer.

+ Achievement of sales forecast, collection plan, visit report for the past month \& visit plan for the next month, new customers report.

• Conduct CSS (customer satisfaction survey). Action plan and significant action to improve CSS.

### **Supply Chain Management:**

• Coordinate with supply chain department to arrange for shipment and delivery of the parts to the customer.

### **Receivables Management:**

• Monitor \& follow\-up for collection of due payments.
• Coordinate with accounts department for accounting of the payment received from customers.
• Maintain overall DSO between 30 to 45 days.

### **Management Reporting:**

• Keep track of competitor activities and present monthly report to the management.
• Prepare performance reports (business development, opportunities pipeline, lost analysis, conversion, key account management etc.) and present to the management.