Sales Manager cum Business Development Manager

• *Role:** Sales Manager cum Business Development Manager
• *Experience:** 2 Years to 4 Years
• *Industry:** IT Services \& Consulting
• *Function:** Sales \& Business Development
• *Employment Type:** Full\-Time, Permanent
• *Education:** Any Graduate (Postgraduate not required)
• *Location:** Andheri (West), Mumbai
• *Working Days:** 6 Days, i.e., Monday to Friday (WFO) and Saturday (WFH)

• *Job Summary:**

We are looking for a dynamic, target\-driven, and client\-focused professional to lead the sales function, drive business growth, and manage key client relationships. The candidate will be responsible for team leadership, business development, revenue generation, high\-value deal closures, operational coordination, and ensuring customer satisfaction while maintaining strong internal and external communication.

• *Key Responsibilities:**

• *Sales \& Business Development:**

• Generate new business opportunities through lead generation, networking, referrals, and market research.
• Conduct cold calling, outbound sales activities, and follow\-ups with prospective clients.
• Identify potential clients and develop strategies to convert leads into business opportunities.
• Prepare and share quotations, proposals, and commercial offers with clients.
• Ensure timely quotation follow\-ups and negotiations to maximize conversions.
• Close high\-value deals and achieve assigned revenue targets.
• Conduct client meetings and client visits for business development and relationship management.
• Develop and maintain long\-term relationships with clients to ensure repeat business and client retention.
• Manage key accounts and act as the primary point of contact for major clients.

• *Team Management \& Leadership:**

• Lead, guide, and motivate the sales team to achieve individual and team targets.
• Monitor team performance through regular reviews, KPI tracking, and performance evaluations.
• Provide training, mentoring, and support to team members for continuous improvement.
• Ensure discipline, productivity, and adherence to company policies within the team.

• *Operations Coordination \& Client Servicing:**

• Coordinate effectively between sales and operations teams for smooth execution of projects/services.
• Ensure timely delivery of commitments made to clients.
• Handle client escalations and resolve issues in a professional and timely manner.
• Maintain high levels of customer satisfaction and service quality.

• *Reporting \& Administrative Responsibilities:**

• Prepare daily, weekly, and monthly sales reports, MIS reports, and business updates for management.
• Maintain accurate and updated CRM entries, sales pipelines, and customer interaction records.
• Track sales performance, lead status, conversion ratios, and revenue forecasts.
• Ensure proper documentation of proposals, contracts, and client communications.

• *Payment \& Commercial Follow\-Up:**

• Follow up with clients for pending payments and ensure timely collections.
• Coordinate with internal accounts/finance teams regarding invoicing and payment status.

• *Additional Important Responsibilities:**

• Achieve monthly, quarterly, and annual sales targets set by management.
• Analyze market trends, competitor activities, and customer requirements to identify growth opportunities.
• Participate in strategic planning for business expansion and revenue growth.
• Maintain healthy sales pipeline forecasting and business projections.
• Ensure compliance with company pricing, approval, and commercial policies.
• Represent the company at exhibitions, events, networking meets, and industry conferences whenever required.
• Maintain professionalism and brand image during all client interactions.

• *Required Skills \& Competencies:**

• Strong leadership and team management abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Strong business development and client relationship management skills.
• Ability to handle escalations and work under pressure.
• Strong coordination, multitasking, and problem\-solving skills.
• Proficiency in CRM tools, MS Excel, and sales reporting.
• Result\-oriented mindset with strong follow\-up and closure abilities.
• Good presentation and proposal drafting skills.

• *Preferred Qualifications**

• Bachelor’s degree in Business Administration, Marketing, or related field.
• MBA in Sales/Marketing will be an added advantage.
• Experience in B2B sales, corporate sales, or key account management preferred.

Pay: ₹420,000\.00 \- ₹800,000\.00 per year

Benefits

• Health insurance
• Provident Fund

Education

• Bachelor's (Required)

Experience

• Product demos: 5 years (Preferred)
• Documentation review: 5 years (Required)
• Negotiation: 5 years (Required)
• Outbound sales: 5 years (Required)
• Cold Calling: 5 years (Required)
• Proposal writing: 5 years (Required)
• CRM tools (Zoho One suite): 5 years (Required)
• B2B sales: 5 years (Required)

Work Location: In person