Job Description

A **Sales and Marketing Executive in a hotel** is responsible for generating revenue by attracting guests, promoting hotel services, building client relationships, and increasing occupancy and event bookings.

Key Job ResponsibilitiesSales Responsibilities

**Generate Business Leads**
Identify and approach potential corporate clients, travel agencies, tour operators, and event organizers.
Develop new business opportunities to increase room bookings and revenue.
**Achieve Sales Targets**
Meet monthly, quarterly, and annual sales goals.
Monitor sales performance and prepare reports.
**Client Relationship Management**
Maintain strong relationships with existing customers.
Handle client inquiries, negotiations, and contract renewals.
**Promote Hotel Services**
Sell guest rooms, banquet facilities, conference halls, restaurants, and other hotel services.
Conduct hotel presentations and site inspections for prospective clients.
**Market Research**
Analyze competitors' pricing, promotions, and market trends.
Identify new market segments and opportunities.

Marketing Responsibilities

**Develop Marketing Strategies**
Plan and implement marketing campaigns to increase hotel visibility and bookings.
Coordinate seasonal promotions and special offers.
**Brand Promotion**
Ensure consistent branding across all marketing materials.
Create brochures, flyers, newsletters, and promotional content.
**Customer Feedback and Satisfaction**
Collect and analyze guest feedback.
Coordinate with hotel departments to improve customer experience.

Administrative Responsibilities

Prepare sales forecasts, budgets, and performance reports.
Maintain customer databases and sales records.
Coordinate with front office, reservations, food \& beverage, and operations teams.
Ensure compliance with hotel policies and brand standards.

Required Skills