Sales Support Executive(Backend)

• *ABOUT US**

Goldstab Organics Pvt. Ltd. (formerly known as Kalpataru Organics Pvt. Ltd.) is the largest manufacturer of PVC Heat Stabilizers, Metallic Stearates and Polymer Additives in India. It was founded by two dynamic technocrats in 1997 with a vision to create a world\-class company serving the polymer industry with high quality products and superior service to the customers.

The small start\-up has blossomed into a large, professionally\-managed organization and is a force to reckon with, in the domestic as well as international market.

Our unique selling proposition is that we have the strength \& robustness of a large organization and at the same time have the agility and flexibility to manage continuous, rapid and sustainable change that is prerequisite to this business. We can deliver large volumes of high quality products at a competitive prices and can also offer customized solutions.

• *Website**

http://www.goldstab.com

• *Experience**

• 1 to 5 Years

• *Qualification**

• Any Graduate

• *Candidate Preference**

• Candidate may open to stretch responsibilities as and when required
• Ability to work under pressure and handle challenging situations professionally

• *Key Responsibilities**

• Maintain and manage customer requirements effectively.
• Regular follow\-up on sales inquiries and ongoing business opportunities.
• Coordinate with Sales Representatives and internal factory teams including Production, Dispatch, and Quality departments.
• Manage schedules for all customer orders placed.
• Coordinate with logistics and dispatch teams to ensure timely delivery as per committed schedule.
• Follow up with customers for pending payments and outstanding dues.
• Maintain regular communication with customers for repeat and subsequent orders.
• Support the sales team in day\-to\-day coordination and customer communication.
• Ensure smooth order processing and timely updates to customers.
• Maintain records related to orders, dispatch, payments, and customer interactions.

• *Required Skills**

• Good communication and interpersonal skills.
• Strong follow\-up and coordination abilities.
• Knowledge of order processing, dispatch coordination, and customer handling.
• Ability to coordinate with cross\-functional teams.
• Good knowledge of MS Excel including Pivot Tables, VLOOKUP, and basic reporting functions.
• Problem\-solving and time management skills.

• *Language Requirements**

• English
• Hindi
• One vernacular/local language

• *Job Location**

101/102, Terminal 9, Near Hotel Sahara Star, Nehru Road, Vile Parle\-East, Mumbai Suburban, Maharashtra, 400057

• *Share your CV on ea.shah@goldstab.com**

Pay: ₹300,000\.00 \- ₹500,000\.00 per year

Work Location: In person