Job Description

*Job Title: Sales Support Executive**
*Location: Pune**
*Domain : Manufacturing Industry.**

*Experience:** 2– 5 Years

*Key Responsibilities:**

1\. Order Processing \& Documentation : **Receive and verify customer purchase orders.** Create and update sales orders in the SAP system. **Prepare quotations, invoices, e\-way bills, delivery notes, and other required documents.** Maintain accurate customer and order records.
2\. Internal Coordination: **Liaise with planning, production, quality, and dispatch teams for timely completion and delivery of orders.** Track order status and proactively update the sales team and customers. **Coordinate with logistics for dispatch planning and execution.**
**3\. Customer Portal \& Compliance:** Manage all customer portal activities: ASN generation, order updates, vendor registrations, and compliance submissions. **Upload documents, invoices, and shipping details on portals as required by customers.** Support NDA documentation and vendor registration processes.
4\. Reporting \& Analysis: **Prepare and share MIS reports, order status reports, sales data, and customer account summaries on weekly and monthly basis.** Maintain master files and trackers for orders, deliveries, and invoicing. **Provide analytical inputs for sales forecasting and decision\-making.**
**5\. Sales Team Support:** Support Sales Coordinators and Managers with data, documentation, and communication needs. **Ensure all back\-office operations are executed smoothly to enable customer\-facing teams to focus on sales and relationship management.**
**6\. Front\-End Coordination:** Coordinate with customers over calls and emails as directed by seniors. **Ensure timely communication and follow\-ups in line with internal instructions.**