Sales Team Lead

george Maijo Automobiles Pvt LtdKL, IN2d ago

Full-timevia indeed

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Job Description

JOB DESCRIPTIONTeam Leader – Sales

*Company:** George Maijo Automobiles
*Brand:** Maruti Suzuki NEXA
*Department:** Sales
*Location:** Vazhakkala, Kochi, Kerala
*Reports To:** Sales Manager / General Manager

1\. Job Summary

The Team Leader – Sales is responsible for leading and motivating the sales team, achieving sales targets, ensuring excellent customer service, and driving vehicle sales growth at the NEXA showroom. The role involves monitoring team performance, managing customer relationships, and ensuring compliance with company standards and sales processes.

2\. Key Responsibilities

Lead, guide, and motivate the sales team to achieve monthly and annual sales targets.
Allocate leads and monitor follow\-ups with prospective customers.
Monitor individual sales performance and prepare daily, weekly, and monthly sales reports.
Ensure proper customer handling, test\-drive arrangements, and vehicle demonstrations.
Support sales executives in converting enquiries into bookings and deliveries.
Monitor customer satisfaction and resolve customer complaints or escalate them when necessary.
Conduct regular team meetings to review targets, performance, and sales strategies.
Coordinate with the Sales Manager, CRM team, finance team, insurance team, and vehicle delivery department.
Ensure timely follow\-up on bookings, documentation, financing, and vehicle deliveries.
Identify opportunities to improve sales conversion, customer retention, and referrals.
Train and coach sales executives on product knowledge, customer communication, and sales techniques.
Ensure compliance with company policies, showroom standards, and NEXA brand guidelines.

3\. Required Skills

Leadership and team management
Excellent communication and interpersonal skills
Customer relationship management
Sales planning and target achievement
Negotiation and problem\-solving
Lead management and follow\-up
Reporting and MS Excel skills
Product knowledge and automobile sales expertise

4\. Educational Qualification

Bachelor's degree in any discipline; an MBA in Marketing or Sales is an advantage.

5\. Experience

Experience in automobile sales, preferably in passenger vehicles or premium car dealerships.
Prior experience managing or guiding a sales team is preferred.

6\. Key Performance Indicators (KPIs)