Senior Accountant

Job Description: Senior Accountant \& General Manager – OperationsRole Overview

We are seeking an experienced, responsible, and customer\-focused **Senior Accountant \& General Manager – Operations** to manage the company’s operational and financial activities. The person will have overall responsibility for operations MIS, customer order management, accounting, audits, internal controls, and coordination across departments.

This is a hands\-on leadership position requiring strong ownership, accuracy, commercial judgment, and the ability to ensure that customer commitments and management objectives are achieved.

Key ResponsibilitiesOperations and MIS

• Manage and supervise daily business operations.
• Prepare accurate daily, weekly, and monthly MIS reports for management.
• Monitor orders, inventory, purchases, dispatches, receivables, payables, expenses, and operational performance.
• Develop dashboards and reports covering key performance indicators.
• Identify delays, operational gaps, financial risks, and exceptions, and take corrective action.
• Improve systems, workflows, documentation, and reporting processes.
• Coordinate with sales, procurement, warehouse, logistics, accounts, and management.

Customer\-Facing Order Management

• Act as a senior point of contact for customers regarding orders and fulfilment.
• Manage the complete order cycle, from order confirmation through dispatch, invoicing, delivery, and payment follow\-up.
• Ensure order details, pricing, commercial terms, availability, and delivery schedules are accurately recorded and communicated.
• Provide customers with timely and professional order\-status updates.
• Resolve order discrepancies, delays, returns, complaints, and escalation matters.
• Maintain strong customer relationships and ensure a high standard of service.
• Coordinate internally to ensure customer commitments are fulfilled on time.

Accountancy and Financial Control

• Supervise day\-to\-day accounting, including sales, purchases, expenses, banking, receivables, payables, and general ledger entries.
• Ensure timely invoicing, collections, vendor payments, and bank reconciliations.
• Monitor cash flow, working capital, budgets, expenses, margins, and profitability.
• Review accounts and ensure the accuracy and completeness of financial records.
• Prepare monthly and annual financial reports for management.
• Ensure compliance with applicable tax, statutory, and regulatory requirements.
• Coordinate with banks, consultants, vendors, customers, and government authorities when required.

Audit and Compliance

• Take responsibility for internal, statutory, tax, and other applicable audits.
• Prepare audit schedules, reconciliations, supporting documents, and responses to audit queries.
• Coordinate with auditors and professional advisers to ensure timely audit completion.
• Establish and maintain internal controls, approval procedures, and proper documentation.
• Identify financial and operational risks and implement corrective measures.
• Ensure that audit observations are resolved and preventive controls are introduced.

Overall Management Responsibility

• Take overall ownership of operational and accounting performance.
• Lead, supervise, and develop the operations and accounts teams.
• Assign responsibilities, review performance, and ensure accountability.
• Support senior management with reliable information and recommendations.
• Ensure coordination between departments and resolve operational bottlenecks.
• Protect company assets, confidential information, and commercial interests.
• Perform other management responsibilities necessary for the efficient functioning of the business.

Candidate Profile

• Bachelor’s or master’s degree in Accounting, Finance, Commerce, Business Administration, or a related discipline.
• Professional accounting qualification or relevant certification is preferred.
• Substantial experience in accounting, operations, MIS, audits, and customer order management.
• Previous experience in a senior accountant, operations manager, finance manager, or general management role.
• Strong knowledge of accounting principles, financial controls, reconciliations, and audit requirements.
• Advanced proficiency in Excel and experience with accounting, ERP, or order\-management software.
• Strong customer communication, problem\-solving, and conflict\-resolution skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• High standards of integrity, accuracy, confidentiality, and accountability.
• Leadership mindset with a hands\-on and solution\-oriented approach.

Key Performance Indicators

• Accuracy and timeliness of MIS reports.
• On\-time order processing, dispatch, invoicing, and delivery.
• Customer satisfaction and resolution time for order\-related issues.
• Accuracy and completeness of accounting records.
• Timely collections, payments, reconciliations, and statutory filings.
• Successful completion of audits with minimal observations.
• Cash\-flow, working\-capital, expense, and margin performance.
• Reduction in operational errors, delays, and control weaknesses.

Pay: ₹20,000\.00 \- ₹80,000\.00 per month

Benefits

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person