LMES Academy Pvt. Ltd. is looking for a Senior Customer Support Executive to manage the complete student lifecycle from onboarding to course completion. In this role, you will own and optimize every stage of the student journey, including live classes, recordings, assignments, and project support, ensuring each phase delivers maximum value and motivation. You will develop strategies to boost engagement, support, and satisfaction while working cross-functionally with Product, Support, Sales, and Trainers to reduce drop-offs and enhance learning outcomes. Your primary focus will be on scaling student success operations and creating meaningful, end-to-end educational experiences that drive positive results for learners.