Cent AI Healthcare in Karnataka, India, offers a Senior Customer Support Officer role for a voice process. You will manage inbound and outbound calls to address customer queries, complaints, and service requests efficiently. Responsibilities include maintaining accurate CRM records, following standard operating procedures and compliance guidelines, and achieving targets for productivity, quality, and satisfaction. Candidates need excellent communication in English and Hindi, with at least one year of relevant experience. For application details, contact Rohit at +91 9795693432. This senior position requires adept problem-solving, resilience under pressure, and a dedication to delivering superior customer service in a voice-centric support environment.