Senior Executive - Operations and Service

As a Senior Executive in Operations and Service at Bajaj Finserv in Delhi, you will manage full-time back-office operations critical to the company's financial services delivery. The role involves handling high-value loan processing, post-disbursement documentation, customer verification, and ensuring adherence to regulatory compliance and internal audit standards. You will coordinate between multiple departments—sales, underwriting, and collections—to resolve service queries and enhance customer satisfaction. Responsibilities also include generating operational reports, analyzing service metrics, and implementing process improvements to boost efficiency. The ideal candidate possesses a bachelor’s degree in finance, commerce, or a related field with 3-5 years of relevant experience in NBFC or banking operations. Superior attention to detail, knowledge of financial products, and competence in MS Office are mandatory. Bajaj Finserv provides a dynamic work environment with attractive remuneration, comprehensive health benefits, and structured career advancement paths in the fintech sector.