Job Description

Key Roles and Responsibilities1\. Strategic Talent Acquisition

**Headcount Planning:** Forecast hiring needs for roles like Sales Advisors, Finance \& Insurance (F\&I) Managers, and Service Technicians.
**Showroom Branding:** Attract top automotive talent and design a structured onboarding process that sets new hires up for immediate success. \[1, 2, 3, 4, 5]

2\. Performance \& Culture Management

**Incentive Structuring:** Develop competitive compensation plans, commission structures, and bonus programs tailored to sales and aftersales targets. \[1, 2, 3]
**Culture and CSI:** Drive employee engagement strategies. Studies show that highly engaged dealership staff directly correlate with higher sales and Customer Satisfaction Index (CSI) scores. \[1]
**Career Development:** Facilitate ongoing learning, training programs, and performance appraisals to reduce turnover and grow in\-house talent. \[1, 2, 3, 4, 5]

3\. Employee Relations \& Conflict Resolution

**Conflict Mediation:** Address and resolve staff grievances promptly, especially regarding high\-stress sales floors and departmental conflicts (e.g., Sales vs. Service). \[1, 2, 3, 4, 5]
**Disciplinary Actions:** Advise management on fair disciplinary procedures and conduct capability or disciplinary hearings in accordance with labor laws. \[1, 2]

4\. Compliance \& Operations

**Regulatory Adherence:** Ensure the dealership complies with local labor regulations, workplace safety standards, and employment laws.
**HR Analytics:** Track critical metrics like cost\-per\-hire, turnover rates, and departmental spending to ensure the HR budget is efficiently utilized. \[1, 2, 3]

For more detailed frameworks and templates on structuring this role, review Workable's Senior HR Manager Guide or explore the Automotive HR Manager Guide on Perfect Placement for industry\-specific insights.If you're writing a job description or building an HR team, I can help you:

**Tailor the job description** to a specific dealership size or brand.
**Determine the right compensation bands** and performance metrics for automotive staff.
**Outline an interview process** for specific showroom roles.

Pay: ₹30,000\.00 \- ₹50,000\.00 per month