As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
*DESCRIPTION:**
Guide innovative IT solutions at Thermo Fisher Scientific, overseeing key technology initiatives that enable our mission of making the world healthier, cleaner and safer. Collaborate with business leaders to develop and implement strategic technology roadmaps while managing teams across multiple locations. Support digital transformation through implementation of advanced solutions in areas like cloud computing, data analytics, artificial intelligence, and enterprise systems. Ensure operational excellence, security compliance, and continuous improvement of IT services while nurturing a collaborative culture focused on customer success.
The Senior Manager – IT Infrastructure Operations is responsible for leading and overseeing managers across Infrastructure Operations functions across APAC and EMEA. This role drives operational excellence, governance, performance management, tooling maturity, automation enablement, and strategic alignment across infrastructure domains including Server, Storage, Backup, Cloud, and Platform Operations.
The role is responsible for building a scalable, metrics\-driven, and automation\-oriented operational model aligned with enterprise IT strategy and regional business priorities. The ideal candidate combines strong technical operations leadership with process discipline, operational governance, automation mindset, and executive\-level communication capability.
In addition to operational leadership, this role will focus on driving strategic initiatives around CloudOps, infrastructure automation, operational modernization, and closer alignment with SIS Automation teams to evolve traditional operations into an automation\-first operating model.
*How you will make an impact:**
You will lead Infrastructure Operations excellence across APAC and EMEA, driving automation, operational transformation, and strategic alignment.
What you will do
Lead and mentor Infrastructure Operations managers across APAC and EMEA
Ensure consistent, reliable, and high\-performing infrastructure services across regions
Develop and execute operational strategies aligned with enterprise IT and business objectives
Provide leadership oversight across cross\-functional infrastructure teams and operational domains
Drive strategic operational initiatives across Server Operations, Storage Operations, Backup and Recovery Services, Cloud Operations (CloudOps), and Infrastructure Automation
Build and mature a scalable CloudOps operational model supporting hybrid and cloud infrastructure environments
Develop operational strategies supporting modernization, resiliency, scalability, and automation
Align infrastructure operational capabilities with long\-term enterprise transformation initiatives
Drive the transformation of traditional operational teams toward an automation\-oriented operating model
Partner closely with SIS Automation teams to identify, prioritize, and implement automation opportunities
*REQUIREMENTS**
How you will get here
**Required**
10\+ years of IT Infrastructure experience with at least 5\+ years in leadership roles
Proven experience managing managers and cross\-functional infrastructure teams across global regions
Strong knowledge of Cloud Infrastructure, Server and Compute Operations, Storage and Backup Platforms, Infrastructure Automation, and Platform Operations
Experience building or managing CloudOps operational environments
Strong understanding of ITIL processes and operational governance frameworks
Advanced experience with JIRA or enterprise work management platforms
Demonstrated experience leading major incidents and operational escalations
Experience driving operational transformation and automation initiatives
Strong executive communication and stakeholder management skills
**Preferred**
Experience working across APAC and EMEA operational environments
Background in DevOps, SRE, Platform Engineering, or Infrastructure Automation initiatives
Experience partnering with enterprise automation or engineering teams
Exposure to AI\-enabled operations (AIOps) and operational analytics platforms
Strong analytical and metrics\-driven leadership mindset