Senior Manager - Service Delivery

MicrolandRemote21h ago

RemoteFull-timevia scraped

Job Description

:**Education Qualification :**

Engineer \- B.E / B.Tech / MCA

Primary \-\> Functional \| IT Operations Management \| Service Portfolio \| 4 \- Advanced

Primary \-\> Functional \| IT Operations Management \| Financial Management \| 4 \- Advanced

Tertiary \-\> Functional \| Financial Planning and Analysis \| Variance Analysis \- Budget vs Actual \| 4 \- Advanced

Tertiary \-\> Functional \| Organization Change and Development \| Succession Planning \| 4 \- Advanced

Tertiary \-\> Behavioral \| Microland Skills \| Execution Excellence \| 4 \- Advanced

Technology \| IT Service Management Certifications \| ITIL Intermediate Certificate

Knowledge on Server Hardware \- Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology

3\. Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas

Identify and Define new delivery methodology
Identify and Define skills and capabilities of new managers, and identify needs for development
Identify different thresholds for achievements.
*Location**

IND\-KA\-Bengaluru\-Ecospace1B\-ML