Senior Program Manager

• *Job Summary**
• --------------

• *Engineering Mindset \& Culture**

• Champion an engineering culture centered on reliability, performance, and carrier\-grade quality.
• Institutionalize rigorous code review, static/dynamic analysis, and secure\-coding practices for network software.
• Drive DevSecOps adoption — CI/CD, infrastructure\-as\-code, automated performance and regression testing.
• Instill engineering discipline around non\-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs.

• *Delivery Leadership \& Technical Governance**

• Own end\-to\-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms.
• Set up architecture governance — design reviews, standards, and NFR/availability sign\-off — for carrier\-grade systems.
• Drive modernization toward cloud\-native network functions, microservices, and containerization (Kubernetes/OpenShift).
• Own technical risk and technical\-debt management for systems operating under strict SLA and regulatory constraints.
• Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership.

• *Client \& Stakeholder Engagement**

• Act as the primary engineering counterpart to Ericsson's engineering and product leadership.
• Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans.
• Represent HCLTech in technical governance forums, steering committees, and architecture councils.
• Build trusted\-advisor relationships that grow HCLTech's engineering footprint within the account.
• Lead delivery from an offshore location, ensuring seamless collaboration with onshore/client stakeholders through structured governance, overlap hours, and communication cadences.

• *Team Building, Coaching \& Talent**

• Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps.
• Define skilling plans and technical career paths aligned to network engineering and cloud\-native technologies.
• Foster ownership, continuous learning, and engineering craftsmanship across the pods.

• *Innovation \& Continuous Improvement**

• Drive adoption of network automation, AI/ML for network operations, and observability practices.
• Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software.
• Contribute learnings back into HCLTech's engineering Centre of Excellence.

• *Key Responsibilities**
• -----------------------

• *Engineering Mindset \& Culture**

• Champion an engineering culture centered on reliability, performance, and carrier\-grade quality.
• Institutionalize rigorous code review, static/dynamic analysis, and secure\-coding practices for network software.
• Drive DevSecOps adoption — CI/CD, infrastructure\-as\-code, automated performance and regression testing.
• Instill engineering discipline around non\-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs.

• *Delivery Leadership \& Technical Governance**

• Own end\-to\-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms.
• Set up architecture governance — design reviews, standards, and NFR/availability sign\-off — for carrier\-grade systems.
• Drive modernization toward cloud\-native network functions, microservices, and containerization (Kubernetes/OpenShift).
• Own technical risk and technical\-debt management for systems operating under strict SLA and regulatory constraints.
• Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership.

• *Client \& Stakeholder Engagement**

• Act as the primary engineering counterpart to Ericsson's engineering and product leadership.
• Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans.
• Represent HCLTech in technical governance forums, steering committees, and architecture councils.
• Build trusted\-advisor relationships that grow HCLTech's engineering footprint within the account.
• Lead delivery from an offshore location, ensuring seamless collaboration with onshore/client stakeholders through structured governance, overlap hours, and communication cadences.

• *Team Building, Coaching \& Talent**

• Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps.
• Define skilling plans and technical career paths aligned to network engineering and cloud\-native technologies.
• Foster ownership, continuous learning, and engineering craftsmanship across the pods.

• *Innovation \& Continuous Improvement**

• Drive adoption of network automation, AI/ML for network operations, and observability practices.
• Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software.
• Contribute learnings back into HCLTech's engineering Centre of Excellence.

• *Skill Requirements**
• ---------------------

• *Required Skills \& Experience**

=================================

• 16–20 years in IT with substantial experience in Application Development / Digital Transformation delivery.
• Proven track record leading engineering teams of 20\+ engineers in a telecom or network\-software environment.
• Strong hands\-on engineering background — Java, C\+\+, or Python, in high\-availability system contexts.
• Deep expertise in cloud\-native technologies — Kubernetes, Docker, containerized network functions (CNFs).
• Strong command of DevSecOps practices — CI/CD pipelines, IaC, automated performance/regression testing.
• Demonstrated experience with telecom domain concepts — OSS/BSS, network management, or NFV.
• Excellent stakeholder management skills, including experience working with global telecom client teams.
• Solid grounding in Agile/Scaled Agile delivery models within regulated, SLA\-driven environments.
• Proven track record successfully leading offshore delivery pods for global/onshore clients, with strong asynchronous communication and governance discipline.

• *Preferred / Good to Have**

============================

• Direct experience with 5G network software, network function virtualization (NFV), or network automation.
• Familiarity with telecom industry standards and frameworks (e.g., 3GPP, TM Forum).
• Experience with carrier\-grade availability engineering (five\-nines uptime targets).
• Relevant certifications — cloud architect (AWS/Azure/GCP), CKA, TOGAF, SAFe, or equivalent.
• Exposure to AI/ML\-assisted engineering productivity or network operations tools.
• Experience in a global delivery / GCC (Global Capability Center) model, with prior offshore leadership for UK/EU/global clients.

• *What Success Looks Like (First 6–12 Months)**

===============================================

• Clear engineering standards and carrier\-grade quality governance established across all pods.
• Measurable improvement in availability, defect leakage, and release cadence for network software.
• Recognized by Ericsson stakeholders as a credible engineering thought leader on network transformation.
• A stable, motivated, and upskilled engineering team with strong telecom domain depth.

• *Must Have Skill**
• ------------------

DevSecOps \- AWS,Java Full Stack,Python,Kubernetes

• *Good to Have Skill**
• ---------------------

Telecom,AI/ML Inference

• *Other Requirements**
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