Service Head

• *WE ARE HIRING \| TAG – ROYAL ENFIELD**

• *Leadership Opportunities – Two\-Wheeler Industry**

• *Open Positions:**

• Service Head
• Business Head
• Sales Head

• *Job Locations:**

• Coimbatore
• Karaikudi
• Pudukkottai

. Job Opening – Service Head (Royal Enfield)

• *Company:** TAG Group
• *Industry:** Automobile Dealership – Two\-Wheeler
• *Locations:** Coimbatore, Karaikudi \& Pudukkottai, Tamil Nadu

Job Description

We are looking for an experienced Service Head to manage the overall service and workshop operations of our Royal Enfield dealership, ensuring customer satisfaction, service revenue growth, and operational efficiency.

Roles \& Responsibilities

• Manage daily workshop operations, vehicle servicing, repairs, and maintenance.
• Achieve monthly service revenue, labour sales, and spare parts targets.
• Monitor technician productivity, workshop efficiency, and vehicle turnaround time.
• Handle customer complaints and ensure high customer satisfaction.
• Lead and motivate service advisors, technicians, and workshop staff.
• Ensure service quality, warranty compliance, and adherence to manufacturer standards.
• Develop strategies to increase repeat service business and customer retention.
• Prepare daily, weekly, and monthly service performance reports.

Requirements

• Relevant experience in two\-wheeler dealership service operations.
• Strong leadership, technical knowledge, and customer\-handling skills.
• Experience in workshop management and service revenue generation.
• Diploma / BE in Automobile or Mechanical Engineering preferred.

2\. Job Opening – Business Head (Royal Enfield)

• *Company:** TAG Group
• *Industry:** Automobile Dealership – Two\-Wheeler
• *Locations:** Coimbatore, Karaikudi \& Pudukkottai, Tamil Nadu

Job Description

We are seeking a dynamic Business Head to oversee overall dealership operations, drive business growth, achieve sales and service targets, and improve profitability across assigned locations.

Roles \& Responsibilities

• Manage overall dealership business operations, including sales, service, and spare parts.
• Develop business strategies to achieve revenue, volume, and profitability targets.
• Monitor sales performance, service revenue, customer satisfaction, and operational efficiency.
• Lead and guide sales and service teams to achieve business objectives.
• Identify new business opportunities and expand the dealership's market presence.
• Analyse market trends, competitor activities, and customer requirements.
• Monitor budgets, expenses, margins, and overall dealership profitability.
• Review business MIS reports and implement corrective action plans.
• Ensure compliance with company policies and manufacturer standards.
• Coordinate with senior management and brand representatives for business planning and performance reviews.

Requirements

• Proven experience in automobile dealership management, preferably two\-wheelers.
• Strong business acumen, leadership, and team management skills.
• Experience in P\&L management, target achievement, and business development.
• Excellent analytical, communication, and decision\-making abilities.
• Graduate / MBA in Business Administration or Marketing preferred.

3\. Job Opening – Sales Head (Royal Enfield)

• *Company:** TAG Group
• *Industry:** Automobile Dealership – Two\-Wheeler
• *Locations:** Coimbatore, Karaikudi \& Pudukkottai, Tamil Nadu

Job Description

We are looking for a target\-oriented Sales Head to lead dealership sales operations, improve enquiry conversion, achieve vehicle retail targets, and drive business expansion.

Roles \& Responsibilities

• Achieve monthly and annual vehicle sales and retail targets.
• Lead, train, and motivate sales executives and team leaders.
• Monitor enquiries, test rides, bookings, conversions, and vehicle deliveries.
• Develop local marketing and lead\-generation strategies.
• Ensure timely follow\-up of walk\-in, telephone, digital, and online enquiries.
• Analyze sales performance and implement plans to improve conversion rates.
• Coordinate with finance, insurance, and accessories teams to increase business.
• Build strong customer relationships and handle escalated customer concerns.
• Monitor competitor activities and identify new sales opportunities.
• Prepare daily, weekly, and monthly sales MIS reports.

Requirements

• Relevant experience in two\-wheeler dealership sales management.
• Strong sales leadership, negotiation, and customer relationship skills.
• Proven track record of achieving sales targets.
• Knowledge of CRM, lead management, and dealership sales processes.
• Graduate / MBA in Marketing preferred.

• *How to Apply:** Interested candidates with relevant automobile dealership experience can apply through Indeed or contact the TAG Group HR team.

• *Contact:** 63850 88600
• *Company:** TAG Group

Pay: ₹50,000\.00 \- ₹65,000\.00 per month

Benefits

• Paid sick time
• Paid time off

Work Location: In person