ServiceNow Developer - GRC / IRM & Platform

• *Job Title:** **ServiceNow Developer – GRC / IRM \& Platform**

• *Experience Required:** 5\+ Years *\|* **Availability:** Immediate Joiner

• *Role / Job Summary**

We are looking for an experienced ServiceNow Developer with strong expertise across the Governance, Risk \& Compliance (GRC) and Integrated Risk Management (IRM) applications, complemented by solid ServiceNow platform development skills. The role requires hands\-on configuration and development experience, along with exposure to Now Assist (GenAI capabilities within ServiceNow), to help design, build, and continuously enhance risk, compliance, and platform solutions for enterprise clients.

• *Key Responsibilities**

• Design, configure, and develop solutions on the ServiceNow GRC and IRM applications, including Policy and Compliance Management, Risk Management, Audit Management, and Vendor Risk Management modules.
• Build and customize ServiceNow platform components – workflows, business rules, client scripts, UI policies, ACLs, Flow Designer flows, and Integration Hub spokes.
• Configure and extend Now Assist capabilities to support GenAI\-driven use cases within GRC, IRM, and platform workflows.
• Translate business and compliance requirements into scalable technical designs, in partnership with architects and functional consultants.
• Develop and maintain integrations between ServiceNow and third\-party risk, security, and enterprise systems.
• Support data modeling, content configuration, and reporting/dashboards for risk and compliance stakeholders.
• Participate in unit testing, defect resolution, release management, and platform upgrade activities.
• Follow ServiceNow development best practices, coding standards, and change/release governance processes.
• Collaborate with cross\-functional delivery teams and contribute to technical documentation and knowledge transfer.
• *Must\-Have Skills**

• 5\+ years of overall ServiceNow development experience, with a demonstrable focus on GRC / IRM applications.
• Strong hands\-on experience with ServiceNow platform fundamentals – Scripting (JavaScript, Glide APIs), Flow Designer, Integration Hub, UI Builder, Business Rules, ACLs.
• Working knowledge of Now Assist / GenAI features within the ServiceNow platform.
• Practical experience with GRC/IRM constructs – Risk, Policy, Control, Audit, and Compliance data models.
• Experience building and consuming REST/SOAP integrations and working with Integration Hub spokes.
• Sound understanding of ServiceNow data model, ACL/security architecture, and update set/release management.
• Strong analytical and problem\-solving skills with the ability to work independently in a fast\-paced environment.
• *Good\-to\-Have Skills**

• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – GRC/IRM.
• Exposure to Now Assist skill/agent configuration or generative AI use\-case development on the ServiceNow platform.
• Experience with Security Incident Response (SIR) or Vendor Risk Management (VRM) applications.
• Familiarity with Agile/Scrum delivery methodology and DevOps practices for ServiceNow.
• Prior experience supporting large enterprise or regulated\-industry ServiceNow programs.
• *Any Other Important Notes**

• Immediate joiners strongly preferred; short notice period candidates may also be considered.
• Role involves working with enterprise client stakeholders – strong verbal and written communication skills are essential.
• Flexibility to align with overlapping shift timings to support client\-facing engagements, as required.
• Location and work\-mode details to be confirmed at the interview stage.