ServiceNow Developer – Job Description (JD) \- Hiring for Tier 1 MNC
- *Job Title:** ServiceNow Developer
- *Experience:** 5\.5 to 12 years
- *Location:** Bangalore / Hyderabad / Pune / Chennai / Mumbai/ Delhi \- NCR
- *Employment Type:** Full\-Time
About the Role
We are seeking a skilled ServiceNow Developer to design, develop, customize, and maintain solutions on the ServiceNow platform. The ideal candidate will have hands\-on experience with ServiceNow development, workflow automation, integrations, and ITSM processes. The role requires close collaboration with business stakeholders, architects, and platform administrators to deliver scalable enterprise solutions.
Key Responsibilities
- Design, develop, configure, and customize ServiceNow applications and modules.
- Build and maintain workflows, Flow Designer automations, Business Rules, Client Scripts, UI Policies, Script Includes, and Catalog Items.
- Develop custom applications using ServiceNow App Engine.
- Implement and enhance ITSM, ITOM, ITAM, HRSD, CSM, or SecOps modules.
- Integrate ServiceNow with third\-party systems using REST, SOAP APIs, IntegrationHub, LDAP, and web services.
- Perform platform upgrades, patch management, and troubleshooting.
- Develop and maintain CMDB, Service Catalog, and Knowledge Management solutions.
- Gather business requirements and translate them into technical solutions.
- Create technical documentation, test cases, and deployment plans.
- Follow ServiceNow best practices for security, governance, and platform performance.
Required Skills
- Strong hands\-on experience with ServiceNow platform development.
- Expertise in JavaScript, Glide APIs, Business Rules, Client Scripts, UI Actions, UI Policies, and Script Includes.
- Experience with Flow Designer and Workflow automation.
- Knowledge of Service Catalog, CMDB, Incident, Problem, Change, and Request Management.
- Experience with REST/SOAP integrations and IntegrationHub.
- Understanding of ITIL processes and Service Management frameworks.
- Familiarity with Service Portal and custom application development.
- Strong debugging, troubleshooting, and analytical skills.
- Experience working in Agile/Scrum environments.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Additional certifications in ITSM, ITOM, CSM, HRSD, SecOps, or HAM are advantageous.
Pay: ₹1,500,000\.00 \- ₹4,000,000\.00 per month
Work Location: In person