Our platform uses cutting\-edge technology to match customers with the right professionals quickly and efficiently. We're currently undergoing an exciting transformation: migrating from a lead generation model to a full marketplace platform with subscription\-based pricing.
As a profitable, PE backed scale up (EMK Capital), Company offers the best of both worlds: the agility and innovation of a fast\-moving business combined with financial stability and resources for growth. We recently launched our new marketplace model in Australia (Q4 2025\) and are preparing for rollout to the UK and US markets in 2026\. You'll have genuine ownership, responsibility, and the opportunity to shape our commercial strategy during a pivotal transformation phase with the chance to make your own contribution to our journey.
The **SME Sales Executive** is a front\-line sales role responsible for engaging small and medium\-sized businesses (SMEs) who have shown interest in Company’s platform. This role combines **outbound cold calling**, **live selling and activation**, and **onboarding conversations** to help sellers start winning work through Company.
Sales Executives will speak to business owners across global English\-speaking markets, build trust quickly, clearly explain Company’s value, and guide sellers toward either booking an onboarding session or activating directly on the call.
This role requires confidence on the phone, strong communication skills, resilience, and the ability to follow structured sales processes while delivering a high\-quality seller experience.
· Make high\-volume outbound calls to sellers using Zendesk
· Engage new and lapsed sellers through structured cold\-calling frameworks
· Confidently explain Company’s value proposition (for both lead\-gen and marketplace model)
· Handle common objections and move conversations forward.
o Booking an onboarding meeting, or
o Activating and selling on the call
· Book onboarding or follow\-up meetings using Calendly.
· Guide sellers through availability using simple, conversational questions:
o “Which day works best for you?”
o “Morning or afternoon?”
· Confirm meeting details clearly and professionally.
· Send follow\-up emails with Calendly links when sellers cannot commit immediately.
· Activate sellers directly on a call or during pre\-booked activation calls.
· Explain pricing, credits, lead flow, and value clearly and confidently.
· Help sellers select the right categories, locations, and lead settings.
· Ensure sellers understand best practices before purchasing leads.
· Maintain compliance with approved scripts, pricing, and offers.
· Conduct onboarding calls with sellers who have already booked meetings.
o Activation and start pack options (if required)
o Profile setup
o Lead settings and filters
o Buying and responding to leads
o Best practices to maximise conversion
· Answer questions and remove friction during early platform usage.
· Deliver a positive, consultative seller experience.
· Accurately log all call outcomes, notes, and actions in Zendesk.
· Use correct dispositions for unanswered calls, voicemails, callbacks, and meetings booked.
· Follow outbound cadence rules (call attempts, voicemail, email follow\-ups).
· Adhere to compliance, quality, and communication standards.
· 1–3 years’ experience in outbound sales, inside sales or customer support.
· Comfortable making cold calls to business owners and decision\-makers.
· Clear, neutral, and confident spoken English suitable for global markets.
· Strong objection\-handling and conversational selling skills.
· Ability to follow structured scripts while sounding natural and authentic.
· Comfortable using CRM or ticketing tools (Zendesk experience is a plus).
· Resilient, target\-driven, and comfortable handling rejection.
· Willingness to work aligned to US/UK business hours.
· If supporting US\-Canada \- Shift 08:00 PM IST to 05:00AM IST
· If supporting UK\-Ireland \- Shift 12:30PM IST to 09:30PM IST
· If supporting Australia\-New Zealand \- Shift 05:00AM IST to 02:00PM IST
· Flexible working policy with India office located in CBD Bangalore
· Insurances \- Family Floater Mediclaim, Employee Personal Accident and Employee Term Life
· Personal annual L\&D Budgets to spend on your development
· **Cult.fit** membership for all employees with access to mental health courses and fitness classes
· Fully stocked snacks in pantry, Quarterly All\-site Socials
· Being at the forefront of an industry with new and exciting problems to solve
· Screening with Talent Partner
· 1st Stage \- Interview with Hiring Manager (30 mins)
· 2nd Stage \- Technical Task \& Interview (60 mins
3rd Stage \- Values interview (30 mins)
Pay: ₹580,000\.00 \- ₹600,000\.00 per year
Work Location: In person
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