SOCIAL MEDIA CUSTOMER EXECUTIVE

• *Job Summary:**

We are seeking a highly motivated and sales\-driven individual to join our team as an E\-commerce Social Media Customer Executive. As an onsite worker, you will be responsible for chatting with customers, supporting their purchases, and providing exceptional customer service.

• *Key Responsibilities:**

\- Respond to customer inquiries and provide product information via chat.

\- Support customers in making purchases and address any concerns.

\- Upsell and cross\-sell products to increase sales revenue.

\- Provide replacement support and resolve customer complaints.

\- Meet sales targets and performance metrics.

• *Requirements:**

\- Excellent communication and interpersonal skills.

\- Proficient in English language (written and spoken).

\- Ability to work at office environment.

\- Strong sales and customer service skills.

\- Familiarity with e\-commerce platforms and social media.

• *Working Hours:**

\- Day shift: 8:30 am \- 5:30 pm

\- Night shift: 5:30 pm \- 2:30 am

• *Salary:**

\- ₹10,000 \- ₹13,000 per month

• *Benefits:**

\- Opportunity to work with a dynamic and growing e\-commerce company.

\- Flexible office work arrangement.

\- Performance\-based incentives and bonuses.

If you are a motivated and sales\-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Job Types: Full\-time, Fresher

Pay: ₹10,000\.00 \- ₹13,000\.00 per month

Benefits

• Leave encashment

Ability to commute/relocate

• Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Language

• English (Preferred)

Location

• Kozhikode, Kerala (Preferred)

Shift availability

• Night Shift (Required)

Work Location: In person